Support Technical Specialist



Job Family


For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

The main objective is to fulfill the operational tasks related to creating and updating the internal apps for the questionnaire applicable for the respondents in our databases.

As Support Technical Specialist you will have following key accountabilities: 

  • You monitor preNABS internal processes and ticketing solutions.

  • You create local applications, software, and providing support and implementation of new features on existing applications.

  • You document / comment the written code, you rewrite and improve existing code pieces and you will improve the style of coding.

  • You execute operational tasks, quality assurance of data entry and production data.

  • You fulfill the role of buddy for new employees within the team;  you have the teaching skills to train if needed.

Now that we've introduced you to the position as Support Technical Specialist, what skills, qualifications and experience should you have?

  • You have the basic programming skills and knowledge related to object-oriented design, algorithm of data structures and thinking.

  • You have minimum experience with SQL databases (Knowledge of non-SQL databases is a plus).

  • You have working knowledge with software versions (preferably Git).

  • Experience with Atlassian tools has an advantage: ticketing system Jira, Confluence

  • You have a good command of English both spoken and written - English is the language of official communication when working on / resolving tickets as well as when writing documentation on software or processes.

  • You are team player, communication skills and teamwork are the key. We appreciate and encourage proactivity, creativity, problem solving skills and the ability to find customized solutions according to team needs.

  • You demonstrate that you are curious person and you have a proactive approach to learning at work.

  • You demonstrate the desire to stay on top with technology trends, and the latest and the most efficient best-practice methodologies of the technologies used.


  • Exciting work environment that brings people together – our office is located @ Pipera, near subway, with great fit out, although for the moment we are mainly making use of home office. After pandemic - flexible working schedule (2-3 days per week working from home)

  • Initial and ongoing trainings to support your development

  • Opportunities for personal and professional growth

  • Food vouchers & Private medical subscription

  • Sponsored Gym Membership (7Card)

And much more...!

All documents will be treated in the strictest confidentiality. 
Only short-listed candidates will be invited for an interview.

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 57 days ago

City: Bucharest

Work Area: Operations

Job Time: Full Time

Requisition ID: R00014815