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For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

The data supply coordinator role is an operational role within the German Data-In business group, working in the local Data In teams.  Key responsibilities include visits and discussions with existing and prospective new data suppliers to explain data requirements, client support, data evaluation and GfK data supply setup through to signoff to live production.

The data supply coordinator will also take ownership of improving existing retailer data supply and metadata information from a content, structure, quality and speed perspective.

The German Data In team is responsible for ensuring that all data supplied from retailers is delivered on time and is processed within the agreed schedules to a high standard. 

This role requires strong technical IT skills and the ability to interrogate retailers’ databases or systems to help them deliver effective data to GfK; a good client services approach and the ability to learn internal tools quickly.  The individual should have the aptitude to work in a fast paced environment whilst maintaining high quality standards.

• Carry out visits (can also be via Teams or telephone) to existing and new retailers to optimise data deliveries in terms of content, structure, quality, security and speed. KPI´s will be based on e.g. % of DIO (Data In Optimisation) problems solved, % of problematic retailers fixed, etc.
• Assist retailers in the regular supply of data ensuring GfK Direct Data Deliveries requirements are reviewed and understood by the client.
• Use the relevant data management processes to set up a new data supply
• Use technical ability to assist retailers in using their internal tools to supply GfK with optimal data.
• Guiding the setup process from initiation to signoff involving the appropriate teams
• Assessing data quality of new and existing retailers
• Offer expert advice to retailers on how to make improvements to their existing data supply content and fulfil GfK´s data requirements better
• Effectively use global processes and tools to improve speed and quality
• Work with the Data In team to ensure that existing and new data is processed to agreed schedules
• Help the Data In team to establish any processing problems and promptly identify and correct
• Work with the retailer service team to ensure regular contact with data suppliers to improve delivery and content
• Work closely with the local Data In and retail teams to ensure they understand any new retailers, systems and processes that are introduced
• Maintain retailer confidentiality at all times

• High skill level within Microsoft office suite, particularly within Excel and Access
• In-depth proven knowledge in databases, data processing and data interrogation
• Knowledge of retail software solutions (EPOS/MRI/ERP systems) is a plus
• Good technical skills (ability to write and edit VBA macros desirable)
• Ability to understand and analyse data and metadata
• Proven experience of learning new systems
• Data processing experience (desirable)
   

• Ability to effectively communicate with IT, systems and data processors in order to find technical solutions in the technical language
• Customer/client service skills with a ability to develop strong relationships
• Excellent written and oral communication in German and very good English knowledge
• Excellent organisational and prioritisation skills, including the ability to plan and manage own workload
• Systematic, logical approach to problem solving
• Logical thinker, able to dissect and resolve problems that arise
• Ability to find alternative solutions and make suggestions or improvements
• A “Can Do” attitude and a flexible approach to work is essential
• Gives quality priority

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!