For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.
Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!
The Fieldwork Coordinator works for a business we are very proud of: our Household Panel. Joining the team that works with top food manufacturers, drinks companies and leading retailers, you will help design research to solve real business problems. We @ GfK panel team believe in being a trusted source of information and actions for our clients!
We Boost our RO Panel, we will increase the sample from 3000 households to 6000 households.
You will be responsible for communicating with Panel households. You will communicate with CATI team to recruit, train and increase the activity of households, according to Consumer Panel Services rules.
As Fieldwork Coordinator you will have following key accountabilities:
You are responsible for organizing the activity of collecting data for Consumer Panel, he/ she is responsible for communicating with Panel households.
You are processing weekly KPI for the activity of households and sends to CATI team the list of households which have to be called;
You maintain the relationship with the Logistics Operator, CATI Team, Dictionary Team;
You prepare materials for communicating and instructing the households (online and offline);
You use all communication channels with households (email, push notification, sms, letter);
You prepare the field reports at the internal and external client's request;
You solve problems that appear on the project.
Now that we've introduced you to the position as Fieldwork Coordinator, what skills, qualifications and experience should you have?
You have a university degree in either Economics, Marketing, Business Administration, or related field
You have experience in a similar position, or in Market research field
You are a keen communicator and you like teamwork
You are able to liaise and discuss with multiple parties and you are able to take on board and handle the differences to each piece of work, often at the same time - you are good in planning, organization and coordinating
Experience with MS Office skills
You are proficient in English - B2 level
You have a keen attention to detail
You have problem solving skills: why does data come out like it does, what needs to be changed to get the data as it wished for
Exciting work environment that brings people together – our office is located @ Pipera, near subway, with great fitout, although for the moment we are mainly making use of home office. After pandemic - flexible working schedule (2-3 days per week working from home)
Initial and ongoing trainings to support your development
Opportunities for personal and professional growth
Food vouchers & Private medical subscription
Sponsored Gym Membership (7Card)
And much more...!
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!