For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.
Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!
GfK won the Global Tracking Program of JTI (Japan Tobacco International) with HQ in Geneve. This program is the biggest tracking program with the GfK’s MCI business with a significant NS but also in term of complexity. An important role within the GfK dedicated team working on this program is the Single Point of Contact located in Geneve, leading the communication between JTI and the GfK teams and servicing JTI HQ.
The core responsibilities of this role are:
Organize/ prepare and conduct weekly jour fixe meetings with JTI
Steer the overall planning of the program regarding country set, # of waves, sample, timing
Main contact for any kind of global topics, analysis, and business questions
Owner of regional/global insights generation
Presenting results to HQ stakeholders of different management levels
Stakeholder management within HQ and the respective countries to reflect any changes of JTI business needs
Acting as interface between JTI HQ, JTI countries and GfK
Owner of quality control and improvement measures
Receiver of any kind of escalations within the project
Coordination of GfK teams involved in the project (CSG, OPS, TECH, MS, HUBS…)
Organize/Prepare the annual feedback meetings and design review (questionnaire, e2e process, reporting deliverables, statistical reviews)
Ideally you bring the following…
University degree, ideally supplemented by MBA
10+ years proven track record as a decisive, action-oriented client facing person who has built strong relationship with wide range of stakeholder within the client’s organization
Be able to demonstrate tangible results in the planning, execution, and management of a large-scale MCI tracking projects
Excellent project management and presentation skills
Demonstrate critical thinking and problem-solving abilities to manage any kind of escalation between the involved stakeholders within the project (HQ, local client subsidiaries, GfK teams, fieldwork supplier)
Deep understanding of and comprehensive experience within the survey-based research business
Comprehensive experience with brand tracking programs in term of methodology and project execution
Very goof English skills
Ideally experience within tobacco industry and/or FMCG industry
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!