Country
Belgium
Job Family
Customer Success Management
We show the world what people want.
Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.
Job Description
Our employees, the shapers of tomorrow, are empowered to bring new bold ideas to life by connecting unique datasets and digital research. This is why the world’s largest companies and leading brands know GfK as their trusted partner.
The Market Intelligence Customer Success team at GfK acts as a strategic partner to our clients, driving change for faster reaction to changing market requirement. Our team consists of experts in several industries, like Consumer Electronics, Domestic Appliances, IT, Telecom…
Our MI Customer Success team in Belgium is looking for a proactive and motivated Market Intelligence Consultant, who will be working primarily with our clients in the Major Domestic Appliances sector.
You will benefit from working in a close-knit team environment and will have the opportunity to build strong relationships with clients and wider teams. You will be based at our office in Leuven and will have the opportunity to work remotely up to 3 days per week.
As Market Intelligence Consultant, you will have the following key accountabilities:
- Become the trusted market expert in one or more categories / industry segments.
- Develop fact-based answers to complex client key business questions.
- Create and deliver compelling market presentations, providing insights and recommendations that help clients to grow their business.
- Driving adoption and usage (i.e. activation, reactivation and engagement) of our gfknewron platform within the client organization, by demonstrating clear ROI to clients.
- Collaborate with internal client service teams to ensure client reports are delivered and requests are solved in a timely manner.
- Identify leads for cross-sell and upsell opportunities with the assigned client and product portfolio.
Now that we've introduced you to the position of Market Intelligence Consultant, what skills, qualifications and experience should you have?
- Bachelor’s / Master’s degree in the field of economics, marketing, or equivalent experience.
- Business understanding of durable consumer goods markets and related retail.
- Interest in major domestic appliances and market trends.
- Ideally 3-4 years of experience in consulting, market research, product management of durables or equivalent business units.
- Proficiency in Dutch and English. Fluency in French would be a plus.
- Strong presentation and communication skills, client-centric approach.
- You have robust analytical skills and high-quality standards.
- You can think strategically, drive for results and build productive relationships.
- Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude.
Apply now! Become a member of GfK Belgium’s Market Intelligence Customer Success team.
#LI-Hybrid
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.
We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.
We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.
Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion
At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!
