Currency Operations Specialist



Job Family


We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Focus of the Role

The Currency Operations Specialist is part of the MM Hub Currency Operations Team and works on GfK’s TV/Radio Audience Measurement (TAM/RAM) data monitoring and reporting for multiple countries. He or she is responsible for the 1st level data quality and systems monitoring, including 24/7 shifts and on-call coverage. MM Hub Operator works also in close cooperation with the local country operations and escalates issues to the global systems support (2nd level) and engineering (3rd level) teams.

You will:

  • Be first level monitoring support for the media measurement data production, including work in 24/7 shifts
  • Daily monitor production procedures, e.g. correlation, matching, data processing stages, etc.
  • Dd daily data quality checks (e.g. ratings per channel), data query and reporting
  • Sound sampling servers (TV and Radio) operations and technical monitoring
  • Support the engineers with the platform servers technical monitoring
  • Work closely and act as Hub’s first line contact for the local country MM operations teams
  • Develop expertise in the local media channels situation and their broadcast behavior
  • Support ad-hoc reporting and extracting relevant data from the production database
  • Work closely with Hub and global systems support and engineering teams
  • Document data monitoring procedures, workflows and best practices
  • Support optimizations of Hub monitoring and quality control processes
  • Support ad-hoc reporting and data extraction from the production databases

You have:

  • Experience with data and process monitoring, data quality management
  • Very good data management skills (e.g. MS Excel)
  • Good IT skills and general Windows/Linux administration knowledge
  • Understanding of data query tools (e.g. SQL, SPSS, R)
  • Solid written and verbal communication skills in English
  • Sound knowledge in the field of web technologies
  • Analytical skills and attention to details attitude
  • Ability to convey technical information effectively
  • Eager to gain more technical knowledge
  • Minimum of 1 year related work experience (data monitoring, process monitoring, data management)- required
  • University degree or comparable education /experience


  • Exciting work environment that brings people together
  • Use of the latest digital technologies

  • Initial and ongoing trainings to support your development

  • Opportunities for personal and professional growth

  • Bonus scheme linked to individual performance and company results

  • Flexible working hours

  • Hybrid working model (2 days per a week from office)

  • 3 additional non-working days annually

  • Food vouchers

  • MultiSport Card

  • Health insurance

  • Discount program with external vendors

  • Eco friendly travelers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees.

  • Last but not least – GfK Sofia office is located close to the city center and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd


We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 21 days ago

City: Sofia

Work Area: Operations

Job Time: Full Time

Requisition ID: R00023218