CMI Account Developer Austria (m/f/d)



Job Family


We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

The Account Developer Austria is a part of NIQ/GfK’s ‘Consumer and Marketing Insights’ team responsible for Germany, Austria & Switzerland (CMI DACH) and serves as link to our clients. The role is to be a trusted adviser to our customers in Austria, matching CMI solutions to the clients’ key business questions. This encompasses business growth targets for both new and existing clients and overall responsibility for driving revenue growth of the assigned Industries in Austria.

Candidates will need to have at least 4-5 years of experience in market research or account management. They will also have strong interpersonal skills and use these to dive deep into the client business, truly understanding the challenges and questions. They live and breathe clients and can demonstrate the value of CMI solutions, thus driving engagement and growth in the business. 

You will...

  • Lead and develop a defined list of Austrian accounts on behalf of NIQ/GfKs CMI DACH division, i.e. act as the main point of contact and trusted advisor for key clients
  • Conduct regular business reviews with Austrian clients and develop & execute strategic account plans
  • Understand client strategies, structures and key business questions to build a sustainable client relation and intimacy
  • Develop new and existing relationships (up to senior level) with customers to achieve sales growth
  • Understand and sell the value of the CMI portfolio
  • Lead contract negotiations both for new sales and renewals, incl. proposal writing, price calculations and pitch presentations
  • Grow the revenue base of Austrian accounts, ensuring targets are met or exceeded
  • Work with CMI customer success teams based in Germany to meet and exceed client expectations and identify opportunities for upselling and cross-selling.
  • Liaise cross-functionally with other NIQ/GfK brands & teams with a focus on a holistic client centric experience
  • Build and maintain an accurate and reliable pipeline within the CRM tool (Salesforce/MS Dynamics) and provide accurate sales forecasts on a regular basis
  • Involve yourself in project set-up and delivery when needed for enforcing/ building a client relation and/or due to capacity shortages within the CMI customer success teams
  • Keep abreast of market research methodologies, Austrian clients’ industry trends, and competitor activities

You have...

  • Master's or bachelor's degree
  • Minimum 4 – 5 years work experience in market research or account management
  • Comprehensive knowledge and understanding of market research methods and client’s Industries across FMCG, Tech & Durables, Retail and other Industries
  • Experience in sales or consultancy role would be very welcomed but is not necessary
  • Strong client-oriented attitude
  • Ability to build and maintain long-term customer relationships
  • Able to “actively listen” to clients, identify business opportunities and understand how to commercialize them
  • Strong pitch and proposal writing skills
  • Willingness to go the extra mile
  • Passion, energy and drive, enthusiasm to learn and develop
  • Able to work autonomously and establish own priorities and objectives
  • Comfortable working across teams, bringing together people from different areas of the business
  • Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously
  • Strong communication skills in German and English
  • Software skills/ MS Office, especially PowerPoint
  • Willingness to travel

All employees within NIQ/GfK are expected to promote the image of the company. This will be done in part by adopting a professional appearance and maintaining an efficient and effective working environment. It is expected that employees adhere to any specific deadlines set in respect of Company issues relating to professional servicing (internal and external) and objectives.

The detail and scope of this job description may be altered to take account of changing company needs.

The minimum annual gross salary for this position is EUR 46,390 (on a full-time basis).

Depending on your experience, overpayment is possible.

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 50 days ago

City: Vienna

Work Area: Commercial

Job Time: Full Time

Requisition ID: R00022440