Client Solutions Account Manager



Job Family


We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

We are looking for a strong Account Manager for the Dutch CMI team.

In our Consumer Insights and Marketing Effectiveness practise (in short CMI), we help our clients realize their goals in mature and emerging markets by giving them a better understanding of consumers at every stage of the journey.  From the realization of a need through to the moment of purchase, followed by how they live with and use products/services. With our insights, we help our clients make fact based decisions and optimise their marketing activities. We deliver top notch brand and campaign tracking, consumer targeting, segmentation and trendreports in order to make better business decisions across the product lifecycle.

As a Senior CMI Account Manager, you will help us grow our CMI business. You will have a dynamic and diverse role, working on account and business development. You will have your own set of clients and branches to work with, which could be specifically Tech and Durables or a diverse portfolio of clients and branches. You will work on this independently as well as in close collaboration with the other account managers (3) and the broader CMI Solutions and OPS teams, who take care of project delivery with you. You will be responsible for your own clients and will report to the CMI Lead NL.  

You will...

  • Identify and pursue growth opportunities for Customer Intelligence and Marketing Effectiveness activities

  • Nurture and expand existing customer relationships; identify opportunities for upselling or cross-selling. 

  • Create of proposals for our clients, pitch for our agency/ team/best in class solutions

  • Maximise of customer satisfaction and retention by providing personalized support and proactive account management. 

  • Collaborate with customer success teams to drive revenue growth from existing accounts & manage renewals.

  • Research market trends, analyze customer needs and identify potential new client relationships and potential white space opportunities (industries/accounts

  • Expand the company's market presence, establish new client relationships and generate new revenue streams.

You have...

  • Passion for data driven marketing in the broadest sense of the word, preferably a bachelors or master degree in a relevant domain

  • Ability to speak and write at least English and Dutch fluently

  • At least 5 years’ experience in or with quantitative market research; you know and understand the type of solutions we create and ‘how it’s done’

  • Ability to connect and ask all the right questions, proven sales capabilities

  • Enthusiasm and drive to make things happen, focus on results and to continuously raise the bar


  • Impactful and diverse role in growing team

  • Work for the nr one research agency worldwide

  • Exciting International work environment that brings people together and gives you the international perspective

  • Initial and ongoing trainings to support your personal and professional growth

  • Bonus scheme linked to individual performance and company results

  • Flexible working hours

  • Hybrid working model (2 days per a week from office)

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 21 days ago

City: Amstelveen

Work Area: Commercial

Job Time: Full Time

Requisition ID: R00023146