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  • Innovation and Digital 2 min
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    Omni-being: striving against digital dualism

    On a recent Silicon Valley business trip, a couple of colleagues and I took a break for..

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  • Technology 2 min
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    Money talk: listening in to social media conversations about financial services

    Who’s talking most about financial technology? Consumers are – on social media. Of all..

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  • Retail 2 min
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    The F-word and mobile payments 2.0

    When I discuss my excitement over the rapidly changing Mobile Payments industry with..

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  • Technology 3 min
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    When will Belgians embrace mobile payment?

    The use of mobile payment is in its infancy in Belgium, yet awareness is relatively..

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  • Technology 2 min
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    User experience is disrupting the financial industry

    New services are focusing on impeccable design in web, mobile, and broader support..

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  • Innovation and Digital 3 min
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    EMV and the impact on user experience

    The only constant is change and this is particularly true for the payments industry. Very..

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  • Financial Services 2 min
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    Branch real estate strategies in the time of zombies

    As blatant homage from Gabriel García Márquez’ “Love in the Time of Cholera”, it seemed..

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  • Technology 3 min
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    Tackling the barriers to mobile payment

    With nearly three out of four consumers globally (71%) having access to the internet..

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  • Financial Services 2 min
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    Show me an app that can sell…

    Despite the fact that we all know better, at times we eat food we shouldn't, we don't get..

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