“Cashless made effortless!” “Turn your phone into your wallet!” “It’s not exactly magic,..

If you have renewed your motor insurance recently you may have noticed that the price..

I must admit that I find the term “mobile wallet” a little silly. After all, wallets have..

2016 was another banner year for Connected Consumers, who saw a number of new..

In the current payments marketplace, there seems to be quite a bit of innovation in the..

Internationally, people with a ‘save now’ mindset just outnumber people with a ‘have fun..

Recently, I noticed a new credit card offer that sounded great. So, naturally, I clicked..

At the 2016 Mobile World Congress, Visa showcased a mobile payment concept with Honda for..

Connected Consumers the world over are ready for mobile payment. It is little wonder then..

Money (perceived lack of it) the biggest cause of stress in the world!

Last month, Apple announced that they planned to launch a P2P payments capability using..

Children born post-Millennial - the first true generation of “Digital Natives” are..

At the Mobile Payments Conference in Chicago last month, Jack Connors, Google's head of..

Joe Comiskey - head of the eCommerce Innovation and Strategy Team at Unilever – was the..

One of the questions that we recently asked people was, “How strongly do you agree or..

One of the more surprising British financial facts of recent years is that, despite an..

The evolution and revolution of payments continues to unfold before our eyes. Everyday..

There has been much talk about mobile payments revolutionizing payment. But what does..

You’re in the department store. Your basket is nearly full. There’s just one last pair of..

5% - this is the percentage of all payments made globally, in a store, using a mobile..

While attending this year’s Emerge Conference in Austin last week, it became apparent to..

The case for Relevance driving further Switching Activity

A further piece was added to..

20 months on from the launch of the much-heralded 7-day Current Account Switching Service..

Mobile payment is being adopted all over the world in different ways, whether it is via..

I spent three days in Miami at Net Finance, a conference dedicated to providing insight..

I recently found myself at a ‘Women in Payments’ conference as part of Card Forum in..

The 5^th Annual Federal Reserve’s Board of Governors’ Consumers and Mobile Finance Report..

On a recent Silicon Valley business trip, a couple of colleagues and I took a break for..

Who’s talking most about financial technology? Consumers are – on social media. Of all..

When I discuss my excitement over the rapidly changing Mobile Payments industry with..

The use of mobile payment is in its infancy in Belgium, yet awareness is relatively high...

New services are focusing on impeccable design in web, mobile, and broader support..

The only constant is change and this is particularly true for the payments industry. Very..

As blatant homage from Gabriel García Márquez’ “Love in the Time of Cholera”, it seemed..

With nearly three out of four consumers globally (71%) having access to the internet via..

Despite the fact that we all know better, at times we eat food we shouldn't, we don't get..

While coins and paper money have remained the predominant means of conducting everyday..

"Only connect!” wrote the English novelist, E. M. Forster. “Live in fragments no longer.”..

The announcement of Apple Pay was on everyone’s mind at this year’s Money20/20 event held..

No doubt about it: there are few things scarier than going without health insurance. I..

If you are wondering what mobile payments look like in the future, look no further than..

Who hasn’t had poor experiences with their bank branches? The mere thought of waiting in..

I was greeted by a piece of mail from my bank when I arrived home today. It was unusual..

As financial institutions continue to struggle to attract younger customers and companies..

Sure, we've made huge strides in technology in the last decade - but adoption is not only..

The verdict is unanimous: Prepaid cards are the fastest growing segment of the card..

Buying or renewing car insurance is no longer a simple task for motorists. And for..

Viewed by most people as a commodity, what role does the brand have for drivers in the..

Buying or renewing car insurance is no longer a simple task for motorists. For insurers..

It looks like we’re coming out of the worst days of the recession, and research from GfK..

Putting the customer at the heart of an organisation is no mean feat, and even with..

Arguably, one of the biggest challenges facing adoption of mobile payments can be summed..

As a nation, whilst we’re officially feeling more confident and making our way out of..

It can feel as though we are constantly being bombarded with facts, figures and..

The phrase, “Cash is King” no longer applies in my house. The product development and..

2014 is fast approaching, and the turn of the year is often a time to reflect on what..

In the 2002 Spielberg film “Minority Report,” erstwhile protagonist Tom Cruise wanders..

A little over five years ago, the bankruptcy of Lehman Brothers signalled the beginning..

Consumers in many mature markets around the world have been profoundly changed by the..

As they do with people, consumers form concrete relationships with products and brands...

We are used to the idea that online advertising is increasingly personalized and amended..

This week’s GDP growth figures from China confirmed a trend towards cooling growth in the..

The way we shop has changed forever. While some might view the decline of retail outlets..

Making the crowd work for you

Unwittingly my bank stimulated my thinking on omnichannel earlier this year. Not because..

I am regularly being asked questions like ‘when will tablet ownership overtake PC?’ or..

The mobile revolution is happening astoundingly quickly. Smartphone penetration is now..

The smartphone is the epicenter of our universe. It is always with us, keeping us in..

Crowd-funding platform Kickstarter presents big opportunities for small ideas, but what..

Recent findings on the quality of service provided by UK mobile operators, broadband,..

With the dream of a shiny new job offer that includes benefits, an office space of their..

The Key to building brand affinity with Multicultural Market may be connecting with the..

As public perception sours about the banking industry, financial institutions need to..

Millennials are a paradox. They value relationships, a team effort, and the..

There is increasing evidence that brands need to be socially responsible these days...

There is increasing evidence that brands need to be socially responsible these days...

The lastest UK offering from banking group Santander has an eye-catching premise –..

This article is re-posted from User Centric’s blog.