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  • Travel and hospitality 2 min
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    The not-so-secret way airlines can improve in-flight customer satisfaction

    Have you ever found yourself on an airplane seven hours into a flight wondering what you..

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  • Technology 2 min
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    The cashless society: who will lead the foray?

    Mobile payment is being adopted all over the world in different ways, whether it is..

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  • Geomarketing 3 min
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    A close look at the retail situation in Europe

    Europe's economy has again gained momentum. Increased domestic demand as well as..

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  • POS Tracking 3 min
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    What's moving and shaking the Russian market for engine oils?

    The Russian market for engine oils is undergoing a shift: After a good 2013, the..

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  • Trends and forecasting 2 min
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    Six challenges for every potential smart home supplier

    The widespread adoption of the smart (connected) home is getting tantalizingly nearer. So..

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  • Technology 1 min
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    The global wearables market: sales, forecasts and trends

    We asked our global wearables product lead, Jan Wassman, three key questions about this..

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  • Consumer Goods 2 min
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    The shopper of the future: why young shoppers won’t turn their back on physical stores

    Despite their love of and ease within the online world, today’s young people are not..

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  • Automotive 3 min
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    What chinese drivers want from the connected car

    The connected car will be a reality within a few years, as enhanced safety, economy..

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  • Automotive 2 min
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    Rigs before rides: UX considerations for the self-driving vehicle landscape

    Daimler Truck unveiled a few weeks ago what is potentially the future of big rig..

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  • Financial Services 3 min
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    Financial services innovation: some thoughts from Net Finance 2015

    I spent three days in Miami at Net Finance, a conference dedicated to providing insight..

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  • Verein 3 min
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    Worries of car drivers and how they differ by country

    It may be a status symbol or a means to an end, an office on four wheels or a family car..

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  • Technology 3 min
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    The value of time: understanding your SMB customers

    What is an SMB? Having spent a decade conducting business-to-business (B2B) market..

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  • Technology 3 min
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    Why smartwatches just don’t seem that smart to me

    Amid the excitement of the Apple smartwatch launch and the buzz around wearables more..

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  • Trends and forecasting 2 min
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    More than half of Brazilian drivers are ready to embrace the connected car: but what do they want?

    The connected car will be a reality within a few years, as enhanced safety, economy..

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  • Consumer Goods 2 min
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    Customer centricity: building on the benefits

    In our webinar series about customer centricity, The Junction, we explored how companies..

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  • Consumer Goods 3 min
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    Technical consumer goods: time to say goodbye to stores?

    For better or worse, online retail will continue to siphon turnover from stationary..

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  • Consumer Goods 3 min
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    Do chinese consumers have an environmental conscience?

    To start with it is evident that Chinese consumers like everywhere else in the world..

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  • Technology 3 min
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    Will the apple watch live up to expectations?

    The Apple Watch launched on 24 April 2015 retailing at a minimum of £299 (€320). At..

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  • Consumer Goods 2 min
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    Who really leads in the kitchen?

    It’s probably fair to say that retailers target most of their advertising for “all..

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