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  • Financial Services 3 min
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    Is it too much to ask for a bank to be joined up?

    Unwittingly my bank stimulated my thinking on omnichannel earlier this year. Not because..

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  • Technology 2 min
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    Time to rethink search engine optimization?

    We hardly need tell you that the web is becoming an increasingly noisy place. Developing..

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  • Technology 2 min
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    Data centers - supporting the cloud

    Utility computing is now a reality.  Just as the National Grid allows businesses to..

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  • Travel and hospitality 1 min
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    Using Eye Tracking to Improve Wayfinding in Train Stations

    Train stations are complex environments full of information that help travellers get..

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  • Technology 2 min
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    BYOD: the consumerization of IT

    Many employers responded to the disruption caused by ‘consumerization’ of the IT..

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  • Consumer Goods 2 min
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    Tablet, Phablet, PC, Laptop: Will one ever reign supreme?

    I am regularly being asked questions like ‘when will tablet ownership overtake PC?’ or..

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  • Trends and forecasting 2 min
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    4G: keeping up with the competition

    2013 has been branded ‘the year of 4G adoption’ – 4G being the fourth-generation mobile..

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  • Trends and forecasting 2 min
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    Getting Past the Sentiment: Archiving Our Lives

    In the course of recent spring cleaning, my husband came across home videos taken when..

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  • Consumer Goods 2 min
    read
    I Came, I Saw, I Bought Elsewhere

    Showrooming is increasingly on the agenda of marketers and retailers, as the practice..

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