Robert Schumacher

Robert Schumacher provides expert industry opinion, insights and trends to help companies make better business decisions. Subscribe for regular updates.

Find more blog articles from Robert Schumacher

Technology 2 min
read

Hey, retailers! You know the experiences buyers want, but how should they be designed?

Good user experience (UX) in online and offline retail shopping matters. A poor..
Read more
Technology 1 min
read

ROI and UX: the ‘piñata effect’

Let’s start by stating the obvious: no organization sets out to create a bad user..
Read more
4 min
read

6 Things To Do Now in Contact Centers

This article is re-posted from User Centric’s blog.
Read more
1 min
read

Keys to Successful Enterprise Software Implementation

This article is re-posted from User Centric’s blog.
Read more

Categories

Insights, Data Science & Analysis Blog | GfK | Robert Schumacher

Show less → Show more

Archive