Karthik Venkatakrishnan provides expert industry opinion, insights and trends to help companies make better business decisions. Subscribe for regular updates.
Unprecedented times call for changes in how businesses operate. With the pandemic..
Brands want to know where, how, and why consumers make final purchase on products, so..
When we think about how smartphones have changed the retail landscape, it often revolves..
Whether it’s smart speakers, thermostats or refrigerators, one thing is clear. The much..
Eight years ago, Starbucks developed its own app for mobile payments. Today, it’s still..