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  • Customer experience insights enhanced with tracking
    • 08/18/15
    • Technology
    • Brand and Customer Experience
    • Connected Consumer
    • Global
    • English

    Customer experience insights enhanced with tracking

    Our research has become an integral part of Orange’s customer experience strategy.

  • Helping car dealers enhance the customer experience
    • 08/12/15
    • Automotive
    • Brand and Customer Experience
    • Global
    • English

    Helping car dealers enhance the customer experience

    Our GfK Echo transaction-based customer satisfaction solution empowers a car manufacturer to pursue its goal of becoming one of the country’s top three in automotive customer satisfaction.

  • Maximizing results from social media
    • 07/30/15
    • Consumer Goods
    • Digital Market Intelligence
    • Connected Consumer
    • Global
    • English

    Maximizing results from social media

     GfK investigated whether social media can help power blender manufacturers win a bigger cut of the market.

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