Head of Retail Partnerships META


United Arab Emirates

Job Family


For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Key Activities

  • Lead a remote team; be the link between global, regional and local
  • Effectively operate within a matrix structure, providing relevant leadership to other functions as required
  • Communicate clearly, thus ensuring team activities are always focussed and relevant
  • Ensure partner retention and drive acquisition; minimize and mitigate risk to relationships
  • Ensure all data partnerships are correctly managed within the Partnership Program framework
  • Implement Global and Regional strategy and organization; be able to drive change
  • Best practice sharing and generation of success stories
  • Successfully rollout new initiatives; programs, products and ways of working
  • Personally, deliver a range of retail KPIs, including but not limited to sales, acquisition, conversion, quality and new initiatives
  • Selection and appointment of local retail leads 
  • Set targets for the team in conjunction with global based on core retail KPIs
  • Drive potential and win new business opportunities for GfK
  • Negotiate at board level  
  • Support client pitches – utilizing wider GfK expertise where required for partner benefit
  • Conference speaking and networking
  • Monitoring of universe developments of relevant channels and new retail formats
  • Train and develop Retail Country leads and their teams

Skills & Experience required

Client / Industry

  • Deep understanding of the retail sector
  • Extensive industry context
  • Understanding of channels and means of distribution
  • Ability to network GfK’s services and products to match client’s business requirements
  • Ability to create and sustain c-suite relationships
  • Ability to work with other GfK product experts to provide truly outstanding client analysis
  • Build effective relationships with client’s support functions (procurement, legal, etc.)

Commercial skills

  • Ability to build lasting client relationships
  • Ability to hunt-out and quantify, market opportunities
  • Accurate revenue forecasting and budgetary planning
  • Understand and ‘sell’ the value of GfK’s proposition
  • CRM Management (Salesforce)
  • Liaison with GfK stakeholders for current and developing opportunities
  • White spot analysis
  • Invoicing and payment status


  • Develop offer and negotiation strategy and tactics
  • Be able to construct winning offers
  • Storytelling ability and presentation skills
  • Sales skills (Sandler or equivalent)
  • Negotiation skills (GAP or equivalent)
  • Legal aspects of contracts in global context
    • Panel Content
    • Software
    • Contract Architecture (MSA, Partnership, SLA
  • Contract execution – from client signature to internal processes

Project Management (basic)     

  • Offer/negotiation as a project
  • Script/Storyline for team offers and negotiations
  • Implementation and follow through

Team Leadership         

  • Lead team against set KPI’s
  • Plan, assign  and control resources to ensure delivery
  • Lateral leadership competences to all GfK stakeholders

Self / Personality          

  • Communication / interaction skills / authority
  • English (key note / excellent orator)
  • Client oriented attitude / willingness to go the extra mile
  • Intercultural competencies and sensitivity
  • Integrity
  • Warmth / empathy / ability to build sustainable relationships
  • Eagerness to expand within client organization
  • Software skills / MS Office
  • "Active listening"

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

Posted: 63 days ago

City: Dubai

Work Area: Commercial

Job Time: Full Time

Requisition ID: R00010620