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  • GfK partners with Deutsche Telekom for bi-annual global employee survey
    • 04/04/18
    • Technology
    • Global
    • English

    GfK partners with Deutsche Telekom for bi-annual global employee survey

    Deutsche Telekom provides telecommunication and information technology services and solutions to clients in more than 50 countries

  • UK Consumer Confidence rises to -7 in March
    • 03/29/18
    • Fashion and Lifestyle
    • Retail
    • Technology
    • Consumer Goods
    • FMCG
    • Global
    • English

    UK Consumer Confidence rises to -7 in March

    Spring is in the air with increases across the board on personal finances, the general economy and purchase intentions 

  • GfK releases new purchasing power study for Germany, Austria & Switzerland
    • 03/28/18
    • Press
    • Financial Services
    • Retail
    • Geomarketing
    • Geodata
    • Global
    • English

    GfK releases new purchasing power study for Germany, Austria & Switzerland

    The Swiss once again surpass the Germans and Austrians when it comes to purchasing power. But the available net income within each of these countries also varies markedly.

  • How TCG retail integrate disruptive technology at the point of sale?
    • 03/28/18
    • Retail
    • Technology
    • Consumer Goods
    • Global
    • English

    04/10/18 - 04/12/18
    How TCG retail integrate disruptive technology at the point of sale?

    Join us at this year´s TCG Summit in Berlin April 10-12 to hear GfK speak about this.

  • German consumer climate improves again
    • 03/28/18
    • Retail
    • Consumer Goods
    • Global
    • English

    German consumer climate improves again

    Findings of the GfK Consumer Climate Study for March 2018

  • GfK releases new digital maps for Germany, Austria and Switzerland
    • 03/22/18
    • Press
    • Geomarketing
    • Geodata
    • Digital Maps
    • Digital Maps
    • Global
    • English

    GfK releases new digital maps for Germany, Austria and Switzerland

    GfK’s new digital maps for Germany, Austria and Switzerland include hundreds of changes to postal and administrative regions, such as municipalities. Up-to-date digital maps comprise the foundation for the precise and error-free geocoding and analysis of company data and market potential.

  • GfK releases new digital maps for Asia
    • 03/21/18
    • Press
    • Geomarketing
    • Geodata
    • Digital Maps
    • Digital Maps
    • Global
    • English

    GfK releases new digital maps for Asia

    GfK has released a new, completely overhauled digital map edition for all of Asia. The edition features coverage of 49 countries, ranging from the three BRICS nations Russia, India and China to smaller countries such as Bhutan.

  • In a fast-moving marketplace, trusted opinions matter more than ever
    • 03/16/18
    • Trends and Forecasting
    • Global
    • English

    In a fast-moving marketplace, trusted opinions matter more than ever

    We all know them: people who we instinctively feel we can turn to for advice on a particular topic, or in some cases pretty much any topic. We trust them, we value their advice and we’re likely to act on their recommendations. In a world where consumers are more able to filter out advertising than ever before (with, for example, over half of respondents in a US survey reporting using ad-blockers online), and are bombarded with information and opinions from all sides, identifying these influential citizens and getting them on your side is more important than ever. It’s also crucial to keep up with the ways in which peer-to-peer influence is evolving.

    This is a topic that GfK Consumer Life (and its earlier incarnations) has been researching for many years now. It was back in the 1940s that Elmo Roper in the US undertook pioneering work for Standard Oil to identify what he termed The Influentials – the one American in ten who told the other nine how to vote, where to eat and what to buy. In those days, there was very much a social and political slant to the group, and activities that defined them included writing to an elected representative and attending public meetings. Over the years, the group gradually became more consumption focused, with the introduction of category Influentials. These groups had a particular interest in categories like automobiles, food, and healthcare.

    Understanding today’s influencers

    Back at the start of this decade, we observed that, thanks to the power of peer reviewing and social media, it was possible for anyone to be an influencer, or at least to share their opinion with the masses. Still, however, it was necessary for consumers to figure out who they could really trust from the mass of opinions being spewed around the world wide web. Perhaps as a reaction against this, we’ve seen consumers in some parts of the world become more circumspect in this regard.

     

    For instance, the percentage who express interest in other people’s opinions about what products and services to buy has fallen since 2011 in a number of mature markets around the world, including Canada, the US and most of Western Europe, according to the GfK Consumer Life annual survey of global consumer attitudes and behaviors. This could be a reflection of the realization that some of the opinions out there are less trustworthy than others. Then there’s the problem of “fake news”, which was highlighted starkly here in the UK late last year when a journalist was able to trick TripAdvisor into making his garden shed the top-rated restaurant in London. At the same time, the proportion of global consumers who often feel overwhelmed with information when making a large purchase has grown from 21% in 2012 to 30% today.

    Trusted opinions consumers can rely on

    If anything, stories such as this show that it’s more valuable than ever for consumers to be able to find trusted opinions and advice they can rely on. The latest evolution of this concept is the Leading-Edge Consumers model used by GfK. This segment is defined by factors including category passion and early adoption, as well as being influential. Understanding this group, and what makes them tick, can be a powerful tool in today’s marketing world, where brand ambassadors and promoters are highly prized.

    There are numerous examples of brands and companies in many sectors who have successfully leveraged the power of influencers on social media. Fashion and beauty brands, both traditional and up-and-coming indie players, find Instagram a rich seam to mine. And the huge following of younger influencers’ “unboxing” videos on YouTube led to the launch of one of last year’s hottest toys, the L.O.L. Surprise. Understanding Leading Edge consumers can help you harness the full potential of the power of consumer influence. Whether it’s talking over the garden fence to a neighbor, or reading the thoughts of someone on the other side of the world, there’s still a high value placed on a trusted voice.

    David Crosbie is a Director on the Consumer Life team at GfK. He can be reached at david.crosbie@gfk.com.

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  • Map of the Month: Mesh blocks and 4-digit postcodes in Sydney
    • 03/08/18
    • Geomarketing
    • Geodata
    • Digital Maps
    • Digital Maps
    • Global
    • English

    Map of the Month: Mesh blocks and 4-digit postcodes in Sydney

    GfK's Map of the Month for March shows an excerpt of Australia's current mesh block and 4-digit postcode boundaries in Sydney.

  • Mild slowdown of consumer euphoria in Germany
    • 02/28/18
    • Press
    • Global
    • English

    Mild slowdown of consumer euphoria in Germany

    After an illustrious start to the year in the previous month, the consumer climate in Germany is facing initial headwinds. 

  • UK Consumer Confidence drops one point in February to -10
    • 02/28/18
    • Retail
    • Technology
    • Consumer Goods
    • Global
    • English

    UK Consumer Confidence drops one point in February to -10

    Overall Index Score has bounced between zero and -13 since February 2016

  • Twenty districts comprise one-fourth of Germany's stationary retail turnover
    • 02/27/18
    • Press
    • Retail
    • Geomarketing
    • Geodata
    • Global
    • English

    Twenty districts comprise one-fourth of Germany's stationary retail turnover

    GfK's latest prognosis of regional retail turnover in 2018 shows promising conditions for retail locations not just in Germany's most populous metropolises, but also in several mid-sized cities.