PODCAST / EPISODE 02

Future of Retail: The Impact of Technology

With Joe Beier

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The mixture of skyrocketing shopper expectations and exploding technologies is fueling a new era of innovation and transformation for shopping. From smartphones to personal shopping robots, how far will the technology go?

Thinking Ahead

This is a podcast about research, innovation, and discovery. Each episode will give you new insights into today’s consumer, and prepare you for tomorrow’s marketplace.
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VIDEO: The Future of Retail

The potent mixture of skyrocketing shopper expectations and exploding technologies is fueling an era of unprecedented innovation and transformation for shopping. This session will help brands and retailers keep up with the dizzying pace.

This video explains:

  • The online and offline blur and changing face of omnichannel
  • The quest to deliver a low-friction customer experience
  • Checking in on the “fulfillment wars” in last-mile logistics
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