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Media Measurement

Consumers have more media content, channels and more choice of devices than ever before.

Advertisers, media owners and media buyers need to identify which digital and traditional channels are most successful at attracting the right audiences.

Our audience measurement solution is the trading currency for television (e.g. TV ratings), print, radio, out-of-home, online and mobile media. We track which consumers are using what channel, how they are engaging with content across each medium and what is driving their behavior.

With this detailed view of consumers’ content appreciation our clients not only get ratings of what people are watching or listening to – they also know why. Our cross-media measurement shows what devices your audiences are using for each channel and type of content, and we evaluate your marketing efficiency and performance across the whole spectrum of channels.

We help you optimize your channel selection and content to deliver increased audience engagement, end-to-end.

Read more about Media Measurement

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Success Stories
  • Connecting the dots between digital and traditional media

    Connecting the dots between digital and traditional media

    15.03.2016

    We investigated the role of social media chatter in generating awareness and readership of Vanity Fair’s Caitlyn Jenner issue.

    Vanity Fair is an influential and iconic magazine published by Condé Nast.

    Situation

    Most media planners crave insight and data about how digital and traditional media can work together. The much talked about issue with Caitlyn Jenner on the cover offered us a perfect opportunity to explore this topic. We wanted to investigate what impact, if any, the social media buzz can have on the readership of the July issue in its traditional printed format.

    Approach

    Over a nine-week period, we surveyed 1,798 adults online who said they had read the July issue of Vanity Fair.

    Outcome

    • Four in ten adults who read the magazine first heard about the Jenner cover on social media
    • 40% of adults (ages 18+) who read the July issue had not read Vanity Fair in the previous 12 months
    • Nearly half (47%) of those readers were aged 18 and 34, indicating that the coveted millennials do read print magazines, contrary to the conventional wisdom
    • The big challenge for publishers is generating awareness among these younger readers – and it looks like social media can help with this

    Click here to download the success story

  • Optimizing TV content for a demanding audience

    Optimizing TV content for a demanding audience

    31.01.2016

    Our research helped this TV network shape its new television show featuring a Brazilian icon.

    Situation

    A broadcaster needed information about how viewers would respond to a popular entertainer’s return to the airwaves after a short absence. After the launch of the program, the company wanted to track the audience’s response to its format and content.

    Approach

    We explored social media conversations to determine which elements viewers might value in the show, and how these aligned with the host and the network. A subsequent quantitative study gauged the target audience’s intention of watching the program.

    After the launch, we tracked viewers’ behavior and opinions by integrating social media insights with audience data from the broadcaster and data from our online panel.

    Outcome

    We found that Brazilians were receptive to a new show because television program options during the evening time slot were limited.

    After the launch, we tracked user-generated content on social networks to see what elements of the show were resonating with the audience. This information helped producers strengthen the show’s content.

    Our advice also helped the commercial team to target sponsors with brands that would be a good match for the profile of the program and its audience.

    Click here to download our success story (short version)

    Click here to download our success story (long version)

     

     

Latest insights

Here you can find the latest insights for Media Measurement. View all insights

    • 08/02/16
    • Media and Entertainment
    • Media Measurement
    • Greece
    • English

    The future of media

    The media industry will never stand still and you need to keep up to date with current and future media consumption patterns. Whether you need to measure advertising efficiency, analyze customer loyalty, or develop and schedule content, we can help. Discover why our experts continue to be at the forefront of media measurement globally.
    • 01/21/16
    • Media and Entertainment
    • Technology
    • Media Measurement
    • Greece
    • English

    Is it a Netflix world after all?

    Netflix’s recent announcement of their international expansion in 2016 is not unexpected, but still somewhat breathtaking in its scope. While it may seem natural to those in the United States, where Netflix holds a dominant position in the Subscription Video on Demand (SVOD) space and in other early markets where it is a well-known brand, but this latest overseas growth is not as much “a sure thing” elsewhere.

    Eight key concerns for entering developing markets

    Certainly Netflix will enter these new markets with a well-known brand name, which may be less connected to its actual content than to the fact that US-originating digital brands often have a leg-up on local brands. Netflix will generally appeal to affluent, Western-oriented consumers outside of the North American and Western European markets. But Netflix will have a number of concerns when entering these other developing markets that make up much of the dozens being added. These include:
    • Local competitors in the Pay TV or streaming space may themselves have a dominant position. GfK works with a number of providers in the markets in which Netflix has newly launched to understand how their services are consumed. We often see a large cohort of subscribers actively viewing the kind of on-demand content that Netflix dominates in the US. These are consumers who are well served by streaming or on-demand content. For example, local South East Asian player iFlix has already built up an impressive half million subscribers in a short space of time.
    • The streaming rights to local content of interest may be held exclusively by other services.
    • The streaming rights to even Netflix’ own content may still be controlled by other providers, based on older agreements.
    • Netflix’ original, exclusive Western-focused content may not have an appeal in different cultures. Again, GfK’s work in providing Return Path Data (RPD) services have taught us that local content is absolutely crucial in building a strong customer base – even in markets where the kind of Western-oriented programming in which Netflix concentrates is popular. Netflix itself recognizes this by focusing much of its strategy on creating local content for its various markets.
    • There may be local laws regarding a certain level of locally originating content.
    • Internet access in certain countries may be limited across the population or intermittent.
    • The governments or entities controlling Internet access may arbitrarily cut access based on disagreement with content, or may use such power to censor or control what content is offered.
    • In many markets, particularly in APAC, advertiser-supported or illegal websites are often well established as sources for watching video content. So there may be resistance to paying for content that consumers have traditionally accessed by other ‘free’ means.

    Netflix’s big data advantage

    That being said, Netflix has consistently outperformed expectations of industry experts and those in the financial markets. Its daring moves in the past have mostly panned out. And, aside from content, it has an understanding of its consumers – through the use of its own collected big data – with which few of its potential competitors can hope to compare. As for its competitors, frenemies, and partners – some being all three – the growth of Netflix raises questions that only third-party accounting of Netflix can answer. This way their competition or partnership with Netflix is on a more level playing field. What do you think about Netflix’s expansion? Do you see other challenges? I would like to hear your opinion as well.
    For more information, please contact me at david.tice@gfk.com.
    • 01/21/16
    • Media and Entertainment
    • Technology
    • Media Measurement
    • Greece
    • English

    Is it a Netflix world after all?

    Netflix’s recent announcement of their international expansion in 2016 is not unexpected, but still somewhat breathtaking in its scope. While it may seem natural to those in the United States, where Netflix holds a dominant position in the Subscription Video on Demand (SVOD) space and in other early markets where it is a well-known brand, but this latest overseas growth is not as much “a sure thing” elsewhere.

    Eight key concerns for entering developing markets

    Certainly Netflix will enter these new markets with a well-known brand name, which may be less connected to its actual content than to the fact that US-originating digital brands often have a leg-up on local brands. Netflix will generally appeal to affluent, Western-oriented consumers outside of the North American and Western European markets. But Netflix will have a number of concerns when entering these other developing markets that make up much of the dozens being added. These include:
    • Local competitors in the Pay TV or streaming space may themselves have a dominant position. GfK works with a number of providers in the markets in which Netflix has newly launched to understand how their services are consumed. We often see a large cohort of subscribers actively viewing the kind of on-demand content that Netflix dominates in the US. These are consumers who are well served by streaming or on-demand content. For example, local South East Asian player iFlix has already built up an impressive half million subscribers in a short space of time.
    • The streaming rights to local content of interest may be held exclusively by other services.
    • The streaming rights to even Netflix’ own content may still be controlled by other providers, based on older agreements.
    • Netflix’ original, exclusive Western-focused content may not have an appeal in different cultures. Again, GfK’s work in providing Return Path Data (RPD) services have taught us that local content is absolutely crucial in building a strong customer base – even in markets where the kind of Western-oriented programming in which Netflix concentrates is popular. Netflix itself recognizes this by focusing much of its strategy on creating local content for its various markets.
    • There may be local laws regarding a certain level of locally originating content.
    • Internet access in certain countries may be limited across the population or intermittent.
    • The governments or entities controlling Internet access may arbitrarily cut access based on disagreement with content, or may use such power to censor or control what content is offered.
    • In many markets, particularly in APAC, advertiser-supported or illegal websites are often well established as sources for watching video content. So there may be resistance to paying for content that consumers have traditionally accessed by other ‘free’ means.

    Netflix’s big data advantage

    That being said, Netflix has consistently outperformed expectations of industry experts and those in the financial markets. Its daring moves in the past have mostly panned out. And, aside from content, it has an understanding of its consumers – through the use of its own collected big data – with which few of its potential competitors can hope to compare. As for its competitors, frenemies, and partners – some being all three – the growth of Netflix raises questions that only third-party accounting of Netflix can answer. This way their competition or partnership with Netflix is on a more level playing field. What do you think about Netflix’s expansion? Do you see other challenges? I would like to hear your opinion as well.
    For more information, please contact me at david.tice@gfk.com.
    • 09/12/18
    • Media Measurement
    • Global
    • English

    The future of media currencies one year on

    Last year we consulted various stakeholders across the media industry on what the future of media currency would look like in 5 years’ time1. You can read our white paper here but to summarise we outlined three possible scenarios for the future:
    1. Technological self-regulation of data, through Blockchain (emphasis on user-ownership of data)
    2. Competitive chaos replacing order, multiple currencies and walled gardens controlled by competing entities (emphasis on proprietary ownership of data)
    3. The rise of the “Super JIC” (Joint Industry Committee) – as centralised guardians of data (emphasis on shared ownership of data through collaboration)
    These are not either/or scenarios but rather three inter-related trends that could develop to a greater or lesser extent depending on the conditions within different markets. One year on, how are these predictions playing out? Are any of them becoming more broadly adopted and are we any clearer in understanding the future of media currency?

    1) User ownership (via blockchain)

    It’s been hard to escape the industry’s obsession with blockchain over the last 12 months. There has been a lot of talk about using it to simplify the digital supply chain and make ad buying process more transparent and accountable. There have been quite a few new entrants to the market claiming to do just that, such as TMG’s launch of Truth which provides added-value through its blockchain-based trading desk. On the clientside Unilever partnered with IBM not just to simplify the supply chain, but also tackle the issue of brand safety. And on the platform-side Fenestra was launched earlier this year. Verdict: Expect many more entrants in the marketplace but we are nowhere near a tipping yet. The industry will need to be convinced of competitive advantage to switch from existing practices and suppliers. Another potential application of blockchain is enabling consumers to take more control over which advertising they want to be exposed to. This means consumers could “opt-in” to advertising and content that is highly relevant to them, or they could be rewarded (financially or through credits) for their brand interactions and their data. Blockchain could in theory then manage these data contracts at scale. This giant opt-in would potentially reduce ad blocking, and also help to address concerns regarding ad fraud and non-human traffic. It has to be said there has been more talk than action in this area, however last year, Bitclave launched BASE a blockchain-based decentralised search engine which connects consumers directly with businesses – eliminating intermediaries such as Google AdWords. The premise is that uses will be able to search on personalized offers – avoiding links to irrelevant advertising and be paid in exchange for viewing the relevant ones. Also Townsquare Media and digital platform Brave partnered to test blockchain based advertising providing readers with Basic Attention Tokens (BAT). Verdict: Still in its infancy with just the early adopters entering the market. But the issue remains, if individuals can manage and monetise their personal data directly – will this eventually disintermediate data companies themselves?

    2) Proprietary ownership – walled gardens

    Even a year ago publishing rivals News UK, Guardian News & Media and The Telegraph had already started to join forces to create their own premium marketplace while broadcasters Fox, Turner and Viacom joined forces to create their own audience measurement platform. This trend shows no sign of abating and we are starting to see new and interesting collaborations in growth areas. With viewers devoting more time to OTT content there is great potential for data-driven advertising and programmatic trading for TV. The European Broadcaster Exchange (EBX) was founded by Mediaset (Italy and Spain), ProSiebenSat.1 Media (Germany), TF1 Group (France) and Channel 4 (UK) to develop addressable advertising solutions for premium online video content. Also the growth of mobile video is leading to interesting developments, such as the collaboration among Hollywood studios including Disney, Fox, Sony, Lionsgate, MGM, NBCU, Viacom and WarnerMedia for Jeffrey Katzenberg’s proposed new platform. Verdict: Collaborations and partnerships likely to continue with further consolidation of groups as scale is king. Will these new entities seek to collaborate with JICs though?

    3) Rise of the Super JIC

    Despite the growth of these walled gardens, we predicted that the industry is likely to more highly regulated in the future and that the JICs are well placed to ensure media measurement is trusted, independent and GDPR compliant. What makes them “Super JICs” is that they would also be supported by global digital platforms and other key data providers. At GfK we have started to see this trend already in our total video measurement solutions for example with the introduction of YouTube alongside TV measurement in Germany and in Singapore with integration of TV and digital media. However in July this year the formation of the first true SuperJIC began to gather pace as the Netherlands became the first country in the world to issue a tender for a TMAM – Total Media Audience Measurement. This means all viewing, reading and listening of media would be measured under one roof while adhering to industry quality standards and being GDPR and e-privacy compliant. Verdict: The Netherlands’ previous drive for total video measurement was followed in a number of other markets. The world will be watching and waiting to see how far this model can be replicated elsewhere.

    Conclusion

    If the Dutch SuperJIC is successful it may well become the blueprint for future collaboration between JICs, digital platforms and other data providers. However creating consensus in other markets will be very challenging and managing expectations among stakeholders harder still, but it probably provides the best foundation for independent, trusted measurement. If the challenges of integrated measurement prove to be insurmountable, this could further encourage walled gardens to go it alone. This would undoubtedly make life more complicated for the agencies that need to trade with a growing number of suppliers plan across an array of different metrics. If that becomes the predominant direction of travel, then blockchain enabled solutions might well become the only way to deal with such fragmentation and complexity. But don’t expect any major changes soon. Blockchain is still at the experimental stage and it will take time for the industry to consolidate around the standard solutions that blockchain will deliver. Whatever approach we use, trust will always be a central requirement. 1Footnotes: How it all started: voices from across the industry. GfK and IAB Europe invited industry representatives to a round table discussion on how media measurement might look in five years’ time. Participants included: digital platforms Google, Facebook and Oath; global ad agencies Publicis and Dentsu; media owners from broadcast TV and digital; a programmatic audience platform; a national advertising association and the German JIC (Joint Industry Committee) for TV audience research, AGF.  It is the first time we have been able to discuss these issues with such a broad group and, from the ensuing debate, three possible scenarios for the future became apparent: The rise of the “Super JIC” as reinvigorated, neutral data arbiters Chaos replaces order, with data being controlled by different competing entities large and small Technological self-regulation of data, likely in the form of an adaptation of Blockchain technology

    Are you interested in more insights?

    We held a roundtable discussion with leaders from across the media industry to debate what media currencies will look like in 5 years’ time. Explore interesting facts in our free white paper. hbspt.cta.load(2405078, '2f4a2426-1210-4957-b9fc-1246ea2604c5', {});  
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