London, 18.09.2020

British ownership of smart speakers quadruples in last three years

Data just released from GfK’s annual Smart Home study show 29% of Britons say they now own a smart speaker – making this the second most popular smart home device after smart TVs (49% ownership this year). Last year, ownership of smart speakers was 22%, while in 2018 it was 14%, and in 2017 it was just 7%.

The picture is not so rosy across other smart devices, however, with claimed ownership of smart devices in areas such as home security and energy management remaining flat or even dropping slightly.

Trevor Godman, Key Account Director at GfK, explains,

“People’s stated interest in buying connected devices for security and energy management – such as smart lights, thermostats, and doorbell-cameras - is actually strong. The problem is that 58% of people hesitate about the higher cost of smart devices over conventional devices – they need to be convinced of the value that “smart” benefits bring.”

On top of this, the study shows an increase in the level of concern about privacy in relation to smart home technology. This now stands at 53% of people for smart devices in general, up from 49% last year – and increases to 58% for smart entertainment devices in particular.

Godman continues, “The onus is on the industry to win consumers’ trust in these areas, and also address ease of use and interoperability of connected home devices – the ability of some of those devices to monitor or control others. Addressing these areas will drive wider uptake.”

For more findings from GfK's Smart Home study, please contact Trevor.Godman@gfk.com

About the GfK Smart Home study

GfK Smart Home study is an annual survey conducted by GfK in partnership with techUK, and feeds into their Connected Home report. The study consists of online interviews with a nationally representative sample of 1,000 UK adults between 5th – 30th March 2020, asking about people’s awareness, interest and ownership of a selection of smart home products.

Latest Press Releases

  • 19.02.2021
    Uptick in consumer confidence boosted by hopes for UK economy

    GfK’s long-running Consumer Confidence Index increased five points to -23 in February, but not enough for the Index to spring back to positive territory.

    Read more
  • 22.01.2021
    Vaccination not yet a jolt in the arm for UK consumer confidence

    GfK’s long-running Consumer Confidence Index decreased two points to -28 in January. Four measures decreased in comparison to the December 18th announcement and one measure increased.

    Read more
  • 18.12.2020
    UK Consumer Confidence leaps up seven points this December

    British mood jumps in time for Christmas as the UK’s COVID vaccination programme gets underway.

    Read more
  • 20.11.2020
    UK Consumer Confidence down two points to -33 in November

    Worrying decline in consumers’ views around personal finances for the year ahead

    Read more
View all Press