For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.
Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!
A Technical Business Analyst is advanced in applying agile practices, processes and tools and a certified practitioner. He/She is also advanced in business process (re-)design experience and having advanced solution design skills, requirements engineering skills - especially with consideration of end-to-end system process flow. A Technical Business Analyst is excellent in analytical and problem-solving and demonstrates this by the ability to structure issues and analyze alternative solutions in close collaboration with Product Department and in context of Client or Data Platform.
As a Technical Business Analyst you will have the following key accountabilities:
Take over envisioned outcomes from Product and support design of solution strategy and a high-level design for achieving those
Verify and maintain solution roadmap (with PM, stakeholders and team), however not responsible for the delivery, make sure that roadmap is transparent to all involved team members. Support product management in creating and managing realistic roadmap
Working tightly together with System Architect to ensure an overall (at a capability based level) feasible, scalable, and lean architecture
Produce appropriate documentation to support your work, report on your findings and present to stakeholders as required
Build and maintain relationships with S and C-Level leadership teams from different business and technology groups
Follow and promote agile (Scrum/Kanban/Other) principles throughout the Software Development Lifecycle
Work effectively with internal and third party technology teams
Leverage communication skills to help translate between technical and business stakeholders
Work across multiple applications at any given time, effectively managing you time to ensure timely delivery across all
Create and maintain a Ubiquitous Language documenta common language between Domain and Technical experts
Now that you know what a Technical Business Analyst does, what skills, qualifications and experience do you need?
Be a confident negotiator with the ability to articulate and demonstrate the value of alternative options
Have excellent experience with existing 'As-Is' and 'To-Be' Business Process identification and documentation
Have experience in Data (Modelling, Mining, Extract Transform Load, Migration processes)
Be adept at converting UAT feedback into backlog items
Have good Senior Stakeholder Management skills
Be able to acquire complex knowledge quickly
Be a competent translator between multi-functional teams
Demonstrate patience, sympathy and listening skills
Be expert at bridging gaps between sometimes fractured departmental relationships
Have an excellent understanding of the changing political landscape at any one time
Understand cultural differences within global organizations
Skills and techniques to compliment responsibilities
Exemplary attention to detail
Demonstrates an inquisitive and analytical mindset
Ability to acquire complex knowledge at a fast pace
Strong Business Analyst background, delivering large business transformational programmes
Highly experienced in implementing large scale business operational systems
Extensive experience in delivering agile projects, and confident in endorsing best practice and educating members of your team
Extensive structured experience defining requirements, supporting & educating others on best practices
Recognition that BDD scenarios compliment (not replace) Acceptance Criteria
Experience in requirement definition activities including: (Acceptance Criteria, Non-Functional Requirements (NFRs), Use Case diagrams ,User Journeys, Business Process Modelling using BPMN or Unified Modelling Language (UML), Architectural Principles, Business Architecture)
Highly experienced in database design
Experience in Behavioral Studies including Ethnographic & Observation techniques
You have ADVANCED understanding of the the solution domain assigned to you including: (Architecture & Technologies, Infrastructure, Engineering Tools (e.g. Datamodel Design Tools), Experience in database querying, Experience in database design (Eg Entity Relationship Diagram), Domain Data, User rights and access management, Security and privacy)
Common Expected Analyses
Extensive experience using common expected analysis techniques including:
Root Cause Analysis
Join our team and benefit from the following advantages:
Exciting work environment that brings people together
Use of the latest digital technologies
Initial and ongoing trainings to support your development
Opportunities for personal and professional growth
Competitive remuneration and bonus scheme linked to individual performance and company results
3 additional non-working days annually
Discount program with external vendors
Eco friendly travelers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
Variety of sport activities such as football and traditional Bulgarian dances
Last but not least – GfK Sofia office is located close to the city centre and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!