For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.
Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!
We are currently seeking a Client Solutions Consultant who will be a part of the Nordic Client Solutions team. Client Solutions Consultant is a role, combining aspects of client account management, as well as market research responsibilities. This includes sound data analysis and interpretation, prompt response to client queries, client management and identifying opportunities for growth. The role demands exemplary client servicing skills, as well as selling, account development, and product management abilities.
The responsibilities of the position involve dealing with client queries and requests, helping to construct client presentations and reports based upon briefs provided and supporting the immediate team’s administrative duties. It is envisaged, that this individual will be responsible, in a relatively short period of time, for writing and delivering presentations to clients and taking responsibility for managing some of our client portfolios.
Candidates will have exemplary client servicing skills, as well as selling, account development, and product management abilities.
As Client Solutions Consultant, you will have the following key accountabilities:
Acting as an important client contact – building a strong relationship based on trust
Being responsible for all the stages of research project management in the Client Solutions Department and servicing clients as well as defining product-related sectoral expectations and reflecting them to the project
Calling and visiting the clients s/he is responsible for and informing them about the categories and the services and attending to client briefing meetings
Preparing proposals / contracts
Presenting Reports; Client visits and promotional presentations, making regular presentations in every quarter/year depending on the agreement made with the client
Tracking regularly the sectoral developments about the current categories (internet, journals, newspapers, clients etc) and providing solution suggestions regarding the reflection of these developments on the data
Now that we've introduced you to the position as Client Solutions Consultant, what skills, qualifications and experience should you have?
Bachelor´s/ Master´s degree in Business Administration, Economics, Statistics, Engineering, or equivalent experience
New graduate as well as 1-2 years of experience with Market Research, Data Insight or related Consulting.
Good at reporting and presentation skills
Having analytical and proactive problem-solving skills
Strong interpersonal, communication and teamwork skills
Client-oriented and flexible
Having a positive approach, organized and well-disciplined to manage the workload with a reporting system
Advanced level of knowledge in usage of MS Office programs
Native Danish speaker with additional Nordic language skills beneficial
Good written and spoken English
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!