Sales Operations Manager META


United Arab Emirates

Job Family


For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Key Responsibilities to this position include :

Key Performance Indicators

  • Sales growth and profitability
  • Pipeline management
  • Campaign Execution through go to market strategies
  • Financial forecasting on Sales
  • Increase Client share of wallet and satisfaction (Net Promoter Score)
  • Improve win / loss ratio
  • Implementation of global standards and Sales excellence

Pipe Line Management

  • Lead generation and entry into funnel through pipeline and funnel management in Salesforce,
  • Forecast accuracy and following up with all stakeholders on calibrated targets.
  • Provide actionable analysis on KPIs progress, process adherence, points to be improved, issues to be addressed, collaboration with Market heads from countries, etc.
  • Ensure transparency on Sales team KPI’s and sales pipeline
  • Ensure proper use of CRM to support KPI’s, capturing market intelligence, etc.
  • Liaison with Operations on sales pipeline as part of S&OP process

Go-to- Market strategies

  • Commercial campaign execution and performance improvement on Sales targets through go-to market strategies.
  • Coordinate launches and G2M of the new products & services by aligning efforts and priorities with Sales, Marketing and Regions
  • Keep G2M Playbook template up to date and aligned with the needs and priorities of the organization
  • Inform and coach Product Managers/Owners on the G2M Playbook process and initiation triggers
  • Ensure timely completion of the G2M Playbook checklist for relevant products with involved stakeholders from Marketing, Product and Regions.
  • Design and execute on the action plan when needed
  • Report on the progress of new launches on weekly basis within Launch Excellence Tracker
  • Sales excellence through sales training and adoption of Sales management and client relationship tools.

Global Standards & Sales Excellence

  • Own Salesforce effectiveness process for the Region
  • Liaises with Global Sales office and brings in global standards into the Regions
  • Define tailored roll-out process of Globally defined learning platforms and Sales Excellence tools to ensure maximum value is gained for the EM region.
  • Sales excellence through sales training and adoption of Sales management and client relationship tools.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

Posted: 16 days ago

City: Dubai

Work Area: Commercial

Job Time: Full Time

Requisition ID: R00006429