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TV/Radio Audience Measurement Specialist



Job Family


For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

GfK Media Measurement (MM) Hub is a centralized GfK operations and technology global services department located in Sofia. As a cross-functional department, the MM Hub includes positions with various job profiles part of Operations, Technology, and Product global organizations. The Hub services include data quality control, data production and analytics, systems support, software and product development for a wide range of GfK media related products and supporting multiple countries.

Mission of the role

The TV/Radio Audience Measurement Specialist is part of the MM Hub Currency Operations Team and works on GfK’s TAM and RAM ratings (Currency) data monitoring and reporting for multiple countries. He or she is responsible for the 1st level data quality and systems monitoring, including 24/7 shifts and on-call coverage. MM Hub Operator works also in close cooperation with the local country operations and escalates issues to the global systems support (2nd level) and engineering (3rd level) teams.

You will:

  • First level monitoring support for the media measurement data production, including work in 24/7 shifts
  • Daily monitoring of production procedures, e.g. correlation, matching, data processing stages, etc.
  • Daily data quality checks (e.g. ratings per channel), data query and reporting
  • Sound sampling servers (TV and Radio) operations and technical monitoring
  • Support the engineers with the platform servers technical monitoring
  • Work closely and act as Hub’s first line contact for the local country MM operations teams
  • Develop expertise in the local media channels situation and their broadcast behavior
  • Support ad-hoc reporting and extracting relevant data from the production database
  • Work closely with Hub and global systems support and engineering teams
  • Document data monitoring procedures, workflows and best practices
  • Support optimizations of Hub monitoring and quality control processes
  • Support ad-hoc reporting and data extraction from the production databases

You have:

  • Minimum of 1 year related work experience (data monitoring, process monitoring, data management)
  • University degree or comparable education /experience
  • Experience with data and process monitoring, data quality management
  • Very good data management skills (e.g. MS Excel)
  • Good IT skills and general Windows/Linux administration knowledge
  • Understanding of data query tools (e.g. SQL, SPSS, R)
  • Solid written and verbal communication skills in English
  • Sound knowledge in the field of web technologies
  • Analytical skills and attention to details attitude
  • Ability to convey technical information effectively
  • Eager to gain more technical knowledge


  • Exciting work environment that brings people together
  • Use of the latest digital technologies
  • Initial and ongoing trainings to support your development
  • Opportunities for personal and professional growth
  • Competitive remuneration and bonus scheme linked to individual performance and company results
  • Opportunity for home office
  • 3 additional non-working days annually
  • Multisport card
  • Food vouchers
  • Health insurance
  • Discount program with external vendors
  • Eco friendly travelers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
  • Last but not least – GfK Sofia office is located close to the city center and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 21 days ago

City: Sofia

Work Area: Operations

Job Time: Full Time

Requisition ID: R00018516