Technical Editor (m/w/d)



Job Family

Client Solutions

For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Purpose of role

Every morning, the GfK Media Measurement Germany team provides the audience measurement data to the German Media Industry. It is the defined currency in Germany. To apply the best possible quality ensure the daily on-time-delivery, all internal processes must be up-to-date and well documented.

This role will be mainly responsible for the maintenance and further development of the process- and system documentation. To achieve this, the usage of an interactive process modelling tool and a constant communication to internal teams is essential.

Key Activities

  • Maintenance and further development of the process and system documentation for a complex IT system collecting, producing, and preparing media usage data
  • Collection and documentation of information about the systems mentioned above
  • Definition, communication and review of documentation standards for the components of the system and process documentation
  • Tracking of the creation of documentation components in related organizational units

Typical Education and Work Experience

  • 2 to 4 years of experience in writing technical documents and documentations
  • Very good knowledge of common notations for the representation of system and process models (such as BPMN) as well as a broad knowledge of common and modern documentation standards for IT systems and processes
  • Ability to edit, proofread and implement documentation changes
  • Fluent in German and good knowledge in English language
  • Excellent writing skills, especially in presenting complex issues as simply and comprehensibly as possible
  • Good communication skills, very structured and accurate method of working, high planning ability

Technical Skills

  • Very good knowledge of Atlassian collaboration tools (Confluence, Jira) and other process documentation tools (such as ARIS or Enterprise Architect)
  • Very good knowledge of Office products
  • Knowledge of programming languages and relational databases (e.g. SQL) will be considered as an advantage
  • Basic knowledge of actual and common application architecture standards
  • Analytical skills


Hauptziele der Position

Jeden Morgen liefert das Team der GfK Media Measurement Deutschland der deutschen Medienbranche die Daten der Reichweitenmessung. Sie sind die definierte Währung in Deutschland. Um die bestmögliche Qualität zu erreichen und die tägliche pünktliche Lieferung zu gewährleisten, müssen alle internen Prozesse aktuell und gut dokumentiert sein.

Diese Rolle wird hauptsächlich für die Pflege und Weiterentwicklung der Prozess- und Systemdokumentation verantwortlich sein. Um dies zu erreichen, ist der Einsatz eines interaktiven Prozessmodellierungswerkzeugs und eine ständige Kommunikation mit den internen Teams unerlässlich.


  • Pflege und Weiterentwicklung der System- und Prozessdokumentationen für ein IT-System zur Sammlung, Produktion und Aufbereitung von Medienforschungsdaten für die AGF
  • Sammlung und Dokumentation von Information über die genannten Systeme
  • Definition, Kommunikation und Überprüfung von Dokumentationsstandards für die Bestandteile der System- und Prozessdokumentation
  • Nachverfolgung der Erstellung von Dokumentationsbestandteilen in verbundenen Organisationseinheiten

Ausbildung & erforderliche Berufserfahrung

  • 2 bis 4 Jahre Erfahrung im Verfassen technischer Dokumente und Dokumentationen
  • Sehr gute Kenntnisse gängiger Notationen zur Darstellung von System- und Prozessmodellen (z.B. BPMN) sowie ein breites Wissen über gängige und moderne Dokumentationsstandards für IT-Systeme und -Prozesse
  • Fließend in Deutsch und gute Kenntnisse der englischen Sprache
  • Hervorragende schriftliche Ausdrucksfähigkeit, insbesondere bei der einfachen und verständlichen Darstellung komplexer Sachverhalte
  • Gute Kommunikationsfähigkeiten, sehr strukturierte und präzise Arbeitsweise, hohe Planungsfähigkeit

Technische Kenntnisse

  • Sehr gute Kenntnisse der Atlassian-Kollaborationstools (Confluence, Jira, ...) und anderen Prozessdokumentationswerkzeugen (wie z. B. ARIS oder Enterprise Architect)
  • Sehr gute Kenntnisse der Office-Produkte
  • Kenntnisse von Programmiersprachen und relationalen Datenbanken (z.B. SQL) sind von Vorteil
  • Grundkenntnisse der aktuellen Standards der Anwendungsarchitektur
  • Analytische Fähigkeiten

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 5 days ago

City: Nuremberg, Berlin, Hamburg, Hamburg, Hamburg

Work Area: Client Solutions

Job Time: Full Time

Requisition ID: R00012335