Studentische Aushilfskraft (m/w/d) im Bereich Technischer-Support



Job Family

Human Resources

For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Wir suchen engagierte und motivierte studentische Aushilfen (m/w/d), die unser Team im Bereich Panel Service Operations/Hotline, zunächst für 6 Monate befristet, bei folgenden Aufgaben unterstützen:

  • Betreuung der teilnehmenden Haushalte
  • Hilfestellung bei technischen oder sonstigen Problemen
  • Teilnehmer Postbearbeitung/ E-Mail-Bearbeitung
  • Aufnahme Prämienbestellung, Klären von Reklamationen
  • Eigenständiges Bearbeiten von Sonderaufgaben mittels Access-DB

​Selbstverständlich erhalten Sie eine gründliche Einarbeitung für Ihren zukünftigen Aufgabenbereich. Wir vereinbaren ein Arbeitsvolumen von 14-20 Stunden pro Woche, mit festen Tagen in der Woche, in den Semesterferien gerne mehr. 


​Folgende fachliche Voraussetzungen bringen Sie mit:

  • Interesse an technischen Problemen
  • Gute Kenntnisse der Office-Programme (Outlook, Access, Word, Excel)
  • Grundkenntnisse in Android/iOS wünschenswert
  • Genauigkeit in der Arbeitsweise
  • Gute kommunikative Fähigkeiten
  • Exzellente Deutschkenntnisse

Useful info

​Interne Stellenausschreibung für (studentische) Aushilfen
Bereich: Consumer Panel Operations
Befristet auf zunächst 6 Monate mit Option auf Verlängerung bis zu 24 Monate
In Teilzeit

Vergütung: 15,15€/Stunde
Gruppe: EA 3
Frei ab sofort
Ansprechpartner Human Resources: Samira Altun, Pascal Kapahnke
Ansprechpartner Fachbereich: Jörg Bandt

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 18 days ago

City: Nuremberg

Work Area: Human Resources

Job Time: Part Time

Requisition ID: R00012622