You are on the global GfK website. Visit our local website for more offerings and information in your country.

Specialist CSM



Job Family

Customer Success Management

For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description


  • Trabajo temporario (6-8 meses) que consiste en un proyecto operacional de calidad de información

  • Reporte directo a un ejecutivo senior. Apoyo en hacer la puente (bridge) entre las personas comerciales y operaciones local / global para la transición del trabajo operacional del equipo comercial al equipo global;

  • Revisar la calidad actual de todos los paneles existentes de Colombia antes de la migración: ser el “watch dog” de los procesos de codificación y de producción de datos garantizando que están dentro de los standards de GfK;

  • Entender a fondo la metodología y los procesos operacionales de la organización (entrenamiento será fortalecido);

Habilidades y competencias:

  • Capacidad analítica y de gran raciocinio lógico;

  • Comunicativo

  • Conocimiento de Excel avanzado;

  • Ingles fluente (la entrevista será mínimo 50% en inglés);

  • Graduado (1-2 años) o estudiante de Ingeniaría, Matemática o similares.

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 63 days ago

City: Bogota

Work Area: -

Job Time: Full Time

Requisition ID: R00018184