Senior Operations Expert


Hong Kong

Job Family


We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Job Description:

Senior Operations Expert in Market Intelligence team responsible for managing on-time data receival and the accuracy, product identification, data queries handling and operational tasks. The role also have the opportunity to work with teams located in other markets.


  • Ensure on-time data receival from external partners and on-going improvement
  • Conduct quality check on raw and processed data
  • On-time delivery under desired schedule with high quality
  • Timely resolving queries raised by operation and commercial teams
  • Managing the E2E Data Supply process and improvement, support on implement global tools and process
  • Engaging with external parties


  • Degree holder in Business, Statistics or related fields
  • 4 years’ working experience in Data Supply, Wholesale & Distribution, Market Research or related fields, experience on handling POS data is a plus
  • Interests in consumer technology and home appliances products, with experience on product identification/ coding is an advantage
  • Proficiency in MS Excel with advanced knowledge
  • Good knowledge of software applications; internet search and desk research
  • Logical and systematic mind-set, attention to details and good numerical sense
  • Good organizer with the ability to priorities and multi-tasks; able to think rationally under pressure. With experience on project coordination is a plus
  • Outgoing, good relationship building and team player
  • Quick learner, self-motivated with strong sense of responsibility and discipline
  • Good time management skill; action orientated and driven to get things done
  • Strong in reading Chinese and English is a must
  • Good command of English and Chinese (including Cantonese and Putonghua)
  • Immediate available preferred

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 25 days ago

City: Hong Kong

Work Area: Operations

Job Time: Full Time

Requisition ID: R00023950