Retail Customer Success Executive



Job Family

Client Solutions

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

As a Customer Success Executive you should understand and implement internal analytics methodologies and platforms in order to provide insights to retailers.


As a Customer Success Executive you will have the following key accountabilities:


  • You will manage accounts in order to provide actionable recommendations to our retailers in their influence markets.
  • You will prepare presentations to retailers with different recommendations and data analysis.
  • You will direct business opportunities.
  • You will generate trustful relationships with retailers to understand their strategies and sustainable businesses.


Now that we've introduced you to the position as a Customer Success Executive , what skills, qualifications and experience should you have?

  • Strong on communications skills
  • Bachelor’s degree or student in Economics, Marketing, Business Administration, Industrial Engineer or relevant areas
  • Client-focused every day
  • Fluent in English, both written and oral
  • Strong MS Excel and PowerPoint abilities are required

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 18 days ago

City: Quito

Work Area: Client Solutions

Job Time: Full Time

Requisition ID: R00024027