Panel Quality Specialist (Client Operations)



Job Family


We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Key Responsibilities

  • Quality Management and aggregation of our product(extrapolated data), focusing on sales trends of home appliances.
  • Create and operate reports for clients and panel companies using the above data.
  • Build and operate client services using BI tools (Tableau).
  • Communicate with overseas group companies via project management tools and email regarding the operation of extrapolated data.
  • Note: Each task involves data extraction and analysis using GfK’s proprietary applications.

Mandatory Requirements

  • Proficiency in data processing using Microsoft Excel (including graph, pivot, and various functions).
  • Experience in data analysis or statistics (industry not specified).
  • Native or business-level proficiency in Japanese, with the ability to handle email communication in English (TOEIC score of 600 or above preferred).
  • Over 3 years of work experience in a Japanese company.

Preferred Skills and Experience

  • Practical experience or basic knowledge of using Microsoft Access.
  • Practical experience or basic knowledge in building and operating databases.
  • Practical experience in cleansing, deduplication, and aggregation of survey data.
  • Practical experience in data extraction, processing, and analysis using SQL, R, Python, VBA, or BI tools such as Tableau.
  • Experience in developing and operating Tableau reports.
  • Knowledge or interest in handling our products, especially home appliances (industry experience preferred).

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 12 days ago

City: Tokyo

Work Area: Operations

Job Time: Full Time

Requisition ID: R00021658