Operation Specialist / Technical Field, Media Measurement Operation



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For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Der Bereich Technical Field Media Measurement Germany Operations ist verantwortlich für die Durchführung von Meterinstallationen im Panel sowie Support für Panellisten und Außendiensttechniker. Die Arbeit erfolgt im Projektumfeld der AGF Videoforschung und dient dem Zweck der Einschaltquotenerhebung in Deutschland.

Fokus der Position:

  • Technische Betreuung von Qualitätssicherung, Tests und Support


  • Unterstützung für Meter Hardware- und Softwaretests sowie Feldfreigaben

  • Ausarbeiten von Testkonzepten und Teststrategien

  • Datenprüfungen (auf Eventbasis), technische Analysen und Folgeableitungen

  • 2nd Level Support für Außendiensttechniker und Panellisten

  • Unterstützung bei der Erstellung von Waren- und Logistikberichten

Fachkenntnisse / Berufserfahrung:

  • mindestens 3 Jahre Berufserfahrung im Bereich der Informationselektronik oder vergleichbare technische Berufserfahrung

  • Sehr gute Kenntnisse im Bereich der IT-Systemelektronik oder Informationselektronik

  • Sehr gute Kenntnisse im Bereich der Netzwerktechnik

  • Gute Kenntnisse in der Nutzung und Organisation von Ticketsystemen

  • Gute Teamfähigkeit, Flexibilität und Belastbarkeit

  • Sehr gute Sprachkenntnisse in deutscher und englischer Sprache


The Technical Field Media Measurement Germany Operations division is responsible for carrying out meter installations in the panel as well as providing support for panelists and field service technicians. The work takes place in the project environment of the AGF video research and serves the purpose of surveying audience ratings in Germany.

Focus of the role:

  • Technical supervision of quality assurance, tests and support

As an Operations Specialist, you will have the following key accountabilities:

  • Support for meter hardware and software tests and field releases

  • Development of test concepts and test strategies

  • Data checks (on an event basis), technical analyses and follow-up derivations

  • 2nd level support for field technicians and panelists

  • Support in the preparation of goods and logistics reports

Now that you know what an Operations Specialist does, what skills, qualifications and experience do you need?

  • At least 3 years of professional experience in the field of information electronics or comparable technical professional experience.

  • Very good knowledge in the field of IT system electronics or information electronics

  • Very good knowledge in the area of network technology

  • Good knowledge in the use and organisation of ticket systems

  • Good team spirit, flexibility and ability to work under pressure

  • Very good language skills in German and English

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

Posted: 5 days ago

City: Nuremberg

Work Area: Operations

Job Time: Full Time

Requisition ID: R00008402