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Office Manager


United States of America

Job Family


For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

The Office Manager plays a multifunctional role in supporting the team working out of the GfK New York office. 

This position creates and maintains a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. 

You will have the opportunity to:

  • Support AME Head of Procurement & Facilities to ensure the smooth running of offices.
  • Organize office operations and procedures for the New York office
  • Provide guidance and assistance for the other USA through working with the local Facilities point of contact.
  • Develop intra-office communication protocols and streamline administrative processes.
  • Oversee the scheduling and use of the office and meeting room booking tool for Liberty Street and East Hanover.
  • Create and maintain service level agreements (SLA) with vendors, audit services on a regular basis to ensure service quality is met and adjust SLAs to meet changing needs of sites.
  • Liaise with facility management vendors including outsourced Site Services person, cleaning, catering, and security
  • Oversee price negotiations and contracts with office vendors and service providers
  • Respond to employee queries in a timely and professional manner;  manage requisition tool/ mailbox; and address employee inquiries regarding office management issues (e.g., business cards, hardware, software, expense reporting, travel)
  • Perform other administrative support duties by the office; e.g. A/P invoice allocations, Workers Comp Report;  COI requests (linked to Facilities), etc.

How you will make an impact: 

  • Engage key stakeholders and act as the primary point of contact for the Facilities team at Liberty Street (GfK Americas Headquarters)
  • Plan in-house or off-site activities, e.g., corporate-sponsored parties, celebrations, and conferences
  • Coordinate GfK visitor and employee access with building management and building security
  • Assist in the on-boarding process for new hires
  • Update office policies as needed
  • With HR, ensure updated  office distribution lists are available
  • Maintain information on the Procurement and Facilities sharepoint site and provide announcements as needed (e.g. building update or changes, snow days, etc.).

Ideally, you will bring the following:

  • A positive, service-oriented attitude and excellent organizational and creative problem-solving skills.  The ideal candidate has demonstrated success in working in an office management role in a fast paced, demanding environment, managing a diverse portfolio of responsibilities as indicated in the individual accountabilities.
  • An ability to undertake buying tasks for Facilities goods and services including obtaining vendor quotations, preparing purchase requisitions (shopping carts), and identifying cost effective purchasing alternatives.

What we offer:

  • 401K Match
  • Medical/ Vision/ Dental Insurance
  • Work life balance- Hybrid or Remote schedule
  • Tuition Assistance – up to $5,250.00 yearly
  • 11 paid corporate Holidays
  • Life / Pet Insurance
  • Commuter Benefits
  • Supplier Discounts/ Plum Benefits partnership 

At GFK we value diversity, equity, and inclusion. As part of GfK, you can take your future into your own hands. We encourage an entrepreneurial and innovative spirit.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Posted: 7 days ago

City: New York

Work Area: Finance

Job Time: Full Time

Requisition ID: R00014821