Account Manager



Job Family

Client Solutions

For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Client Management:
o Regular interaction with mid-level client management (presentations, phone calls, meetings, e-mail)

Analysis & Reporting:
o Performs evaluation of panel coverage rates
o Creates impactful reports and/or presentations with detailed and meaningful insights/commentary; presentation of data and insights internally and externally to all local management levels; analysis of data using a variety of tools
o Is responsible for defined clients/suppliers within an Industry in the country and to ensure global and local standards within area of responsibility
o Handles business relationship issues for a set list of clients/suppliers (timing, quality, price), contract management, new business opportunity within the related product area
o Responsible for client/retail management activities in the country including identifying opportunities to broaden GfK’s penetration into the clients/supplier`s business
o Revenue Generation for the respective product area– Responsible for identifying and developing business within the country
o Supports or leads client pitches including proposal and presentation development, pricing process and client communication
o Is responsible for active up-and cross-selling
o Coordinates PR activities/creation of press releases/videos/blog contents related to his/her markets/product

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

Posted: 45 days ago

City: Kuala Lumpur

Work Area: Client Solutions

Job Time: Full Time

Requisition ID: R00008901