STUDY
CATEGORY OVERVIEW
DE
BEST BRAND CUSTOMER CENTRICITY
The Top 20 highest ranking brands in the award category Best Brand Customer Centricity
1.
RANK
Online Shopping
100
POINTS
2.
Smartphones
86.5
3.
Logistics/ Transportation
83.1
4.
Banking and Payment Services
82.3
5.
Travel and Hospitality
77.2
6.
DIY Electrical Devices
76.9
7.
Online Platforms
76.4
8.
Toys
75.9
9.
Barbecue
75.8
10.
Action Cams/ Drones
75.5
11.
Body/ Hair Care
74.7
12.
Sports Shoes
72.3
13.
Furniture Stores
72.2
14.
Photography
71.9
15.
Mobility
71.7
16.
Cookware/ Cutlery/ Knives
70.1
17.
Organic Food
69.7
18.
Games Consoles
68.4
19.
Natural Cosmetics
68.4
20.
Fast Food Restaurants and Cafés
67.5
