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Akıllı İçgörüler: Medya ve Eğlence

Akıllı İçgörüler: Medya ve Eğlence

Medya ve eğlence sektörü hızlı bir dönüşüm geçirmektedir. Bu, yaşanan değişimin etkisini anlayabilecek olan televizyonculara, yayıncılara, içerik reklam ajanslarına ve içerik ve dijital platform sahiplerine büyük fırsatlar sunmaktadır.

Günümüzde, birçok kanalı izleyen bir izleyici tek kanal takip eden bir izleyici haline gelmektedir ki, bu durum medya sektörünü daha fazla veri odaklı olmaya zorlamaktadır. Medyanın, dijital ve geleneksel kanallarda hangi programların ve içeriğin gösterildiği ve diğer içerik kaynakları da dahil olmak üzere, değişen tüketim modellerini anlamaları gerekmektedir.

Medya ve eğlence sektöründeki araştırma uzmanlarımız, hangi kanal ve cihazlarda ne tür içeriklerin neden kullanıldığına dair veriler sunmaktadır. Çoklu veri setlerini  entegre etmek ve yorumlamak için, rakipsiz analitik, veri bilimi ve teknolojisi uzmanlığımızı kullanarak büyük çapraz medya verilerini akıllı, uygun araştırma bulgularına dönüştürüyoruz.

GfK’nın özel veri setleri, özel izleyici, tüketici ve perakende verilerini içermektedir (örneğin, “Seç İzle”(Video On Demand), DVD'ler, müzik, kitaplar, video oyunları ve konsollar). Bu, medya kullanımını, reklam etkinliğini ve içerik cazibesini ölçmemize olanak sağlamaktadır. Kanallar, platformlar ve cihazlar arasındaki medya kullanımını yakalayarak, analiz ederek ve dönüştürerek kazanç sağlayan iş stratejileri geliştirmenize ve bu stratejileri hayata geçirmenize yardımcı oluyoruz.

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    • 11/25/16
    • Media and Entertainment
    • Media Measurement
    • Global
    • English

    GfK spins out Genius Digital’s Subscriber Intelligence Business

    Genius Digital has been bought back fully by its founders. GfK retains the powerful return path data and analytics capabilities which have grown substantially under GfK’s ownership.
    • 11/22/16
    • Media and Entertainment
    • Media Measurement
    • Global
    • English

    Stranger Things happen – Netflix original programs continue to hit the spot

    When Netflix released Stranger Things mid-way through July 2016, few people would have predicted the scale of the show’s success. Within its relatively short life span, Stranger Things (a series that is part of the ever expanding list of Netflix originals) has been celebrated by critics and Netflix users around the globe, by bringing a (perhaps, up until its release, slightly less fashionable) sci-fi TV format to TV screens in 2016, without losing any of the charm that people associate with the classics of that genre. Many commentators have speculated that the show would appeal to those who love the sci-fi classics of the 80s, as well as introducing the genre to new audiences, so we decided to look at our SVOD tracker data to see who exactly is watching this show.

    Who is watching Stranger Things?

    Firstly, let’s look at the profile of those watching the show: Compared to all Netflix users, the Stranger Things audience tends to be younger (they are more likely to be in living in a household with parents and other siblings, but less likely to have children around) and the appeal to both genders is more evenly balanced compared to other shows. Looking at age, 65% of those watching Stranger Things were 18-34. In fact, Stranger Things has one of the youngest audiences compared to any other major Netflix Original (with the exception of Making a Murderer, which has similar gender and age splits). This could be influenced by the subject matter of the two shows (sci-fi vs politics) but also perhaps because Stranger Things is a less familiar (and in a way, newer) format in today’s TV landscape, which could have triggered interest amongst younger users. It should be noted that these younger audiences are also more likely to consume video content on connected devices other than the TV screen.

    How was it watched after release?

    After being released on July 15th 2016, Stranger Things became a hit almost overnight. Even though it was only available for half of the month, it was the 3rd most streamed title in our SVOD tracker in July ’16, moving up to become the 2nd most streamed title in August ‘16. In September, the show was still the 2nd most streamed title, only ranking behind Narcos, which had released the 2nd season of the series at the beginning of the month. The release format that Netflix uses, releasing an entire season’s worth of episodes at once, is highly conducive to binge watching. Among those that binge watch shows, Stranger Things has the highest proportion of people streaming 4+ episodes, proving that people have been bingeing heavily on this series in the first weeks of its release.

    Are people enjoying watching Stranger Things?

    When asked to rate the program on a scale of 1 to 10, in terms of viewing satisfaction, Stranger Things (with a score of 9.0) delivered slightly better content ratings than other shows on Netflix (whose average score is 8.5). However, it is worth noting that Narcos and Making a Murderer also scored a 9.0 average content rating, which shows that Stranger Things is in-line with other recent Netflix Original releases on this measure (the average content rating for Netflix originals is 8.8).  Could they be listening to feedback from their audience to make more enjoyable programs? Stranger Things has been a success for Netflix – the data in our SVOD tracker shows this, but the announcement that Netflix have already commissioned a second series is clear evidence that this is true. In my opinion though, the key success of this show was that a higher proportion of younger users (16-34s) seem to be engaged with this title. If Netflix is to continue successfully expanding globally, it will need to make sure that it retains the attention of this audience, especially in a market where new video services are launching every day on a variety of devices, and vast sums of cash are invested into original content to try and capture market share. Having said that, if Netflix keeps successfully producing new program formats (or reviving old favorites), then they have a good chance at cementing their position at the top of the SVOD market even further.

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    • 11/09/16
    • Media and Entertainment
    • Media Measurement
    • Global
    • English

    GfK and SKO bring home "best paper" at asi conference

    SKO and GfK took home the Tony Twyman Award for best paper at the asi's 2016 International Television & Video Conference, held in Budapest last week.
    • 11/03/16
    • Media and Entertainment
    • Connected Consumer
    • Global
    • English

    Maximizing crossmedia use: Why sociodemographic targeting still matters – Gen Z vs. Millennials

    Media consumption behavior has become increasingly fragmented across channels and devices, moreover marketers need to respect local characteristics of their markets. As stated in our last blog entry in June we investigated the crossmedia landscape of four markets. The result was four markets, four different stories. While in Indonesia mobile has become default, 80% of page impressions in Brazil happen on desktop screens. To forge effective marketing activities, we need to step back and take a closer look on the core element of communications: the target audience. Industry and research alike spend significant efforts to segment and survey consumers effectively. Psychographics, lifestyles and other attribution factors such as attitudes, purchases or online behavior need to be considered in order to assure that messages reach the right audience. But let’s take one step back for the moment and focus on the core data layer of each target audience: sociodemographics. Sociodemographics splits have received quite a bit of bad press recently. While much of the critique holds true that marketers need to think further than gender, age and household income, we should not be tempted to disregard those as of less value. Media consumption is still heavily depending on sociodemographic parameters – Let’s take a closer look at age cohorts as an example.

    Generation gap of online usage?

    Much has been discussed around the role of digital in the life of Millennials – Those individuals who have spent their childhood or teen years in the nineties. Within this time of their lives they have witnessed the rise of online, e-commerce and mobile and therefore are the age cohort more accustomed to digital media than their parent generation. But how do they compare to those who have been exposed to digital technology from their early childhood on, so those aged 14 to 24 years today? Are they really the proclaimed digital natives?

    Post-Millennial realities: Close up Social Media

    Social networking has become part of everyday life. But are there any differences on how Gen Z uses social media compared to Millennials? A closer look at the German market reveals similarities at first glimpse – the top three social media services are the very same among both age groups: Facebook, Instagram and Twitter rule the scene. While Facebook has a slightly higher reach among Millennials, the reach of Instagram and Twitter more than doubles among those aged 14 to 24 today. Around 50% of young individuals among the online population use Instagram and Twitter. But reach is only one indicator for the popularity of certain online services. Even more revealing are the figures for duration, the average time a unique user engages with each service in one month’s time. Compared to the millennial generation, the younger cohort spends almost triple the time on Instagram and Twitter. Together with their time they spend on Facebook, this adds up to over 14 hours of social media consumption per month on average. A further drill down into these figures reveals in addition: while Facebook is used almost evenly among females and males, Twitter has a higher share of male users (69%) compared to females in the Gen Z age cohorts. The same trend is, while less striking, also to be observed among Instagram users – 55% are male.

    Social media usage in emerging markets: Gen Z on the rise

    But how about youths in other markets – maybe the high involvement of Gen Z on social media is purely a phenomenon among mature online markets such as Germany. Let’s put the spotlight on two exemplary markets, Brazil and Turkey. Both markets have a similar degree of online maturity; on the other hand they are culturally worlds apart. When it comes to social media usage among youths however, both markets show a similar pattern to Germany – Facebook, Instagram and Twitter dominate the scene. While in Brazil Facebook is nearly ubiquitous, it’s again Instagram and Twitter with the higher reach among the younger cohort compared to Millennials. The photo sharing service app also reaches nearly ¾ of Gen Z in Turkey, while the presence of Facebook and Twitter are similar among ages.

    Leverage subgroup insights for media planning

    As we have clearly seen from the above example on social media usage, it would be neglectful to disregard sociodemographics, in this case age and gender. Especially among the younger age groups, online behavior tends to vary profoundly from other age cohorts – even compared to the generally digital savvy Millennials. Just look at the massive success of Pokémon Go among youths this summer – 42% of Gen Z was using the game app while only 25% of Millennials were out in the streets catching Pikachu. As programmatic advertising is becoming the normative element in online marketing, advertisers and inventory owners alike need to put emphasis on clean and robust data for efficient targeting. The same holds true for successful campaign effectiveness measurement, ROI calculations and CRM database enrichment. Deep drills into sociodemographics are just the starting point of getting familiar with your audiences towards crossmedia and crossdevice usage. The above case study on social media usage among Gen Z vs. Millennials is fully based on data provided by the GfK Crossmedia Visualizer. This cutting edge tool offers up to date, clear and deep insights to all relevant indicators of online usage across and by devices (PC, smartphone, tablet). Moreover the internet usage data is linked to unique users’ consumer profiles, including all relevant sociodemographic data and further profiling attributes such as media usage, TV consumption and lifestyles. To share your thoughts, please email ondrej.szabo@gfk.com. 
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  • Marka ve Müşteri Deneyimi

    Marka ve Müşteri Deneyimi

    Markalar, tüketiciler ve ticari karar vericiler ile duygusal bağ ve ilişkiler kurma konusunda baskı altındadır.

    Başarının yolu, tüketicilerin marka, ürün veya hizmetler ile ilgili yaşadıkları her deneyim noktasında, müşterilerimizin hedef kitleleri arasında yankı uyandıran deneyimler sunmaktan geçmektedir. 

  • Tüketici Paneli

    Tüketici Paneli

    İşiniz tamamen müşterileriniz ile ilgilidir ve bu yüzden, onları anlamak, ürün ve hizmetlerinizin onların ihtiyaçlarını karşıladığından emin olmanız ve büyüme fırsatlarını yakalamanız açısından son derece önemlidir.

    Tüketici paneli araştırmaları konusundaki uluslararası uzmanlığımız, size, tüm kanallarda, müşterilerinizin kimler olduğu, onların tutum ve davranışları ile ilgili akıllı istihbarat bilgileri sağlamaktadır.

  • Dijital Pazar İstihbaratı

    Dijital Pazar İstihbaratı

    Tüketiciler, internet ortamında alışveriş yaparken, araştırırken, paylaşırken veya bilgi toplarken ve şirketler veya markalar ile iletişim kurarken, kullandıkları cihaza veya ekrana bağlı olarak farklı davranışlar sergilerler. Ve kullandıkları kanal veya cihaz ne olursa olsun sürekli bir deneyim beklerler.

  • Satış Noktası İzleme

    Satış Noktası İzleme

    Perakendeciler ve üreticiler, satışı ve karları maksimuma çıkaran ürün ve hizmetleri geliştirme ve müşterileri ellerinde tutma konusunda sürekli baskı altındadırlar.

    Başarının sırrı, en güncel perakende satış verilerine sahip olmak ve hangi ürün ve hizmetlerin piyasada iyi bir performans sergilediğini, ve hangilerinin performansının iyi olmadığını bilmektir. Bu bilgiler sayesinde işletmeler, ticari büyüme için açık stratejiler belirleyebilir ve yatırım getirisini artırabilir.

  • Müşteri

    Müşteri

    Dijital çağ, insanların alışveriş davranışlarını ve tercihlerini değiştirerek yeni satın alma yolları açmaya devam etmektedir. Müşteriler çok kanallı marka deneyimlerini benimsedikçe, her geçen gün daha fazla veri ulaşılabilir hale gelmektedir.

    Büyük veriler barındıran çok kanallı bu ortamda rekabet avantajını korumak için, işletmelerin, tüm satın alma süreci boyunca en uygun verileri elde etmeleri gerekmektedir. Bu sayede, şirketler müşteri yolculuğunun her aşamasını optimize edebilirler. 

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