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Success story
Technology|Global|English

GfK partners with Deutsche Telekom for bi-annual global employee survey

04.04.2018

Deutsche Telekom provides telecommunication and information technology services and solutions to clients in more than 50 countries

Our solution provides managers at different levels of the organization with reports that are customized to their needs – for example, deep-dive analyses of team and individual performance for line managers and high-level benchmarks for senior executives.

Situation 

Deutsche Telekom is embracing change and innovation as it transforms its business for a competitive, digital world. It has identified employee engagement and health as two major success factors for a high-performing organization. The group’s global employee survey is an important instrument in the development of its strategy and culture. 

Approach

We have partnered with Deutsche Telekom for its bi-annual employee survey since 2008, helping it to conceptualize and analyze it. Our model uses a scientifically-proven approach to measure key employee engagement and health drivers. The solution offers an action-oriented reporting and follow-up process for each manager, including materials such as videos and toolboxes to guide their interventions. 

Outcome

Our solution provides managers at different levels of the organization with reports that are customized to their needs – for example, deep-dive analyses of team and individual performance for line managers and high-level benchmarks for senior executives. Deutsche Telekom now has highly actionable insights into employee satisfaction and engagement that it uses to improve decision-making in this vital sphere of its business. 

Outlook

Deutsche Telekom is working with us to design future oriented survey solutions to increase employee engagement and improve decision-making to become a winning company.

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