Usability Testing

Usability testing is by far the most efficient and revealing method to pinpoint problems and gather insights about how to fix those problems. In a usability test, users perform tasks and interact with your product in a controlled setting. We identify positive and negative user experiences through observation and interviewing techniques and measurements.

Usability testing can happen at any stage of the product development process, from wireframes and prototypes to post-launch benchmarking.

We invite you to observe our research in our state-of-the-art UX labs or via live-streaming. Observing these sessions offers insight into how users interact with your product. In our experience, one day of usability testing can often resolve weeks of discussions in a conference room.

All sessions are captured with the latest digital viewing and recording technology.

We offer a variation to standard usability testing with User Feedback Days. This option provides quick and cost-effective insights into your product‘s most pressing usability problems.

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Tim BosenickGlobal Lead, User Experience