We focus on user interaction and behavior with your products and services to help you intentionally design great experiences
We research user behavior early in the product and service development process to provide an Experience Blueprint. This blueprint guides detailed design decisions relating to user interaction with your products and services, and helps you be deliberate about the experiences you create.
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We design useful, usable and engaging experiences that are informed by user needs and activities. Using quantitative and qualitative techniques, we involve users throughout the process to help shape and refine the designs. We deliver powerful design principles and research-proven designs for digital or physical products.
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We use a suite of methods, proprietary tools -- including the UX Score -- and metrics to measure, validate and benchmark the user experience. We deliver insights on where user experience improvements are required along with prioritized design recommendations.
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We provide a holistic view of the user experience across all experience points. We identify improvements to enhance overall experience using a systematic approach of mapping, measuring and prioritizing. We help you focus your investment in UX on experience points that matter most to the customer, resulting in a better return on investment.
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