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Smart Insights: Consumer Health

What trends and lifestyle changes are affecting your market – and how? What is your brand perception, compared to competitors? How do consumers experience your brand and products? How can you optimize your store environments, services and products?

What we do

Consumer health marketing demands a combination of both pharmaceutical and Fast Moving Consumer Goods (FMCG) skills. This is why our consumer health experts draw on our strong understanding of patients, consumers, shoppers, retailers, pharmacists, physicians and healthcare professionals across the world.

Our uniquely comprehensive service gives you the complete picture. Everything from identifying opportunities for switch or New product development (NPD), through current brand perception and audience segmentation, to optimizing your advertising and go-to-market mix.

We identify what is happening at every experience point that consumers have with your brand, products or services. And we assess the broad trends and specific influences that are driving their choices and behavior at each point.

With this joined-up insight, we deliver a rigorous understanding of the full market dynamics affecting your performance, and what you can do to drive growth.

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Latest insights

Here you can find the latest insights for consumer health industry. View all insights

    • 09/13/16
    • Retail
    • Automotive
    • Point of Sales Tracking
    • Poland
    • Polish

    Zmiany trendów na polskim rynku opon

    Warszawa, 13 września 2016 r. – Według ekspertów GfK w pierwszych czterech miesiącach bieżącego roku, w stosunku do analogicznego okresu roku poprzedniego, sprzedano o 3 proc. mniej opon niż rok wcześniej.
    • 08/31/16
    • Retail
    • Technology
    • Automotive
    • Consumer Goods
    • Connected Consumer
    • Poland
    • Polish

    Connected Consumer Index: wskaźnik adaptacji nowych technologii

    GfK Connected Consumer Index pokazuje poziom adaptacji nowych technologii przez konsumentów w 78 krajach – jak często i za pośrednictwem jakich urządzeń korzystają z sieci i komunikują się ze sobą.
    • 09/28/17
    • Financial Services
    • Automotive
    • Market Opportunities and Innovation
    • Trends and Forecasting
    • Global
    • English

    What impact is renewal transparency having on the British motor insurance market?

    Premium Drivers

    If you have renewed your motor insurance recently you may have noticed that the price your insurer has asked you to pay has probably increased. A combination of higher Insurance Premium Tax (rates have doubled over the past two years), bigger injury pay-outs and rising vehicle repair costs mean that motor insurance prices are now at an all-time high. Even for those of us savvy enough to shop around and switch provider, prices have also typically risen, despite the fact that the market remains as competitive as ever. However, it still generally pays to switch, as the vast majority of motor insurance providers are still willing to chase new business and therefore many still offer introductory discounts. Given this, it is somewhat concerning that, according to GfK’s Financial Research Survey (FRS), that the number of drivers who do switch has remained basically unchanged compared to four years ago. The number has held steady at around a quarter of drivers. So it would seem that many drivers don’t know, don’t consider, or just can’t be bothered, to change provider, despite the rising prices.

    Motor insurance renewal transparency: early signs of increased shopping around

    But there are tentative signs that this might be changing. Since April 2017, insurance providers have had to disclose prior year premiums on renewal notices. These new rules mandated by the FCA allow customers to compare more easily what they paid last year versus what they may pay this year, if they remain with the same provider. Early signs suggest renewal transparency has helped encourage greater levels of shopping around but this hasn’t so far translated into actual switching. According to the FRS, the proportion of drivers who “actively renew” their motor insurance (renew but take out at least one quote) has grown and now stands at 29%, the highest-ever level. In addition, a high proportion of those who have switched in the last 12 months also state that they are likely to switch again. On the other hand, large numbers are still auto-renewing on their motor insurance, particularly across older age groups where auto renewal rates remain stubbornly high at over 45%. For these customers, renewal transparency rules mean that providers must now also include additional disclosures on renewal notices explicitly encouraging people to shop around. Overall, I think renewal transparency has definitely been a useful step forward in making the motor insurance market more consumer friendly, and it will be interesting to see if it helps encourage greater levels of switching in the months ahead. If you would like more data, please contact me.

    The Financial Research Survey (FRS) is one of the largest and longest running surveys tracking personal financial holdings and behaviours and is considered the industry benchmark within the British financial industry

    • 09/06/17
    • Fashion and Lifestyle
    • Home Appliances
    • Financial Services
    • Media and Entertainment
    • Retail
    • Technology
    • Travel and Hospitality
    • Automotive
    • Consumer Goods
    • FMCG
    • Home and Living
    • Market Opportunities and Innovation
    • Consumer Life
    • Global
    • English

    The mood of the world today – what are people thinking?

    In this free on-demand webinar, our experts dive into current consumer confidence and other key indicators of the consumer mindset and what it means for individual markets and brands.
Solutions
  • User Experience (UX)

    User Experience (UX)

    Aby odnieść sukces, nowe produkty i usługi muszą być intuicyjne, praktyczne, intrygujące i pożądane. Doświadczenie użytkownika musi być nacechowane emocjonalnie, aby łatwo zapadało w pamięć.

  • Potencjał rynkowy i innowacje

    Potencjał rynkowy i innowacje

    Marki znajdują się pod presją, aby zachować kontakt z coraz bardziej nasyconym rynkiem. Decydujące znaczenie ma znajomość tego, kiedy, gdzie i jak dostarczać atrakcyjne doświadczenia.

  • Trendy i prognozowanie

    Trendy i prognozowanie

    Dzisiejsze tempo wprowadzania na rynek nowych ofert i skracania cyklów życia produktów wywiera ogromną presję na firmy. Jeszcze nigdy zachowania zakupowe konsumentów nie zmieniały się tak szybko. 

  • Monitorowanie punktów sprzedaży

    Monitorowanie punktów sprzedaży

    Detaliści i producenci znajdują się pod stałą presją, aby opracowywać produkty i usługi, które maksymalizują sprzedaż i zyski i spowodują, że klienci będą ciągle sięgać po kolejne produkty.

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