Last year, online sales totaled more than EUR 15.3 billion. This corresponds to a rise of more than 18% in comparison with 2005, when German consumers bought goods and services to the tune of almost EUR 13 billion on the internet. With an increase of this order of magnitude, the internet continues to reign supreme as the sales channel with the most dynamic growth rate in recent years.
This sales success is attributable to a number of factors. In addition to the increase in the number of online sales, the spend per item has also gone up. The increased level of per capita spending now comes less from the original media products with an internet affinity, such as books and music, and more from items like electrical goods, clothing, domestic goods and travel, which are more expensive as a rule. These products have recorded above-average growth rates, making the online share of total market sales increasingly important.
Year | Non-food (textiles, electrical , hardware) | Travel/events |
2006 | 7 | 30 |
2005 | 6 | 25 |
2004 | 5 | 21 |
Source: GfK WebScope 2006
Just under one third of all travel and event tickets are currently bought online, with the online share of total non-food sales now amounting to 7%.
In spite of what has meanwhile become a bewildering proliferation of online outlets, a number of top online suppliers have emerged: universal shops Amazon, Ebay, Neckermann, Otto-Versand, Quelle and Tchibo dominate the non-food market sector with a share of almost two thirds of the total. In 2006, with a share of 21%, the travel segment, which includes Die Bahn (German railways), Ebay, Expedia, hrs and Opodo, continued to expand its share of online sales.
Year | Non-food (textiles, electrical, hardware) | Travel/events |
2006 | 62 | 21 |
2005 | 60 | 19 |
2004 | 58 | 16 |
Source: GfK WebScope 2006
GfK WebScope has been used by GfK Panel Services Deutschland since 2001 to measure online sales and orders of goods and services at two-monthly intervals. Alongside new product sales, online auctions and consumer goods’ exchanges are also monitored. The survey is based on a representative random sampling of 10,000 German internet users aged 14+.
For more information, contact: Herbert Lechner, tel. +49 (0)911 395-3668, herbert.lechner@gfk.com
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