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Información inteligente: medios de comunicación y entretenimiento

El sector de medios de comunicación y entretenimiento está experimentando una rápida transformación. Esto ofrece oportunidades significativas para las empresas de televisión, editoriales, agencias de publicidad de contenidos y propietarios de  plataformas digitales de contenidos  que comprendan el impacto de este cambio.

Hoy en día, la audiencia de muchos se está convirtiendo en la de uno, lo que está obligando al sector de los medios de comunicación a orientarse más a los datos. Los grupos de comunicación y de medios digitales necesitan comprender los cambiantes patrones  de consumo de hoy, lo cual implica conocer qué programas y qué contenidos son vistos a través de canales digitales y cuáles mediante medios tradicionales u otras fuentes de contenido.

Nuestros expertos en medios de comunicación y entretenimiento proporcionan una perspectiva amplia  sobre qué contenidos se están consumiendo,  en qué canales y dispositivos y por qué.
Tenemos la capacidad de transformar grandes volúmenes  datos cross-media en información inteligente y relevante gracias a nuestros equipos de data sciences   y nuestra experiencia para integrar e interpretar múltiples fuentes de información.

Los datos exclusivos de GfK incluyen información sobre audiencias, así como también, sobre consumidores y distribuidores de contenidos (por ejemplo, video on demand  (VoD), DVDs, música, libros, videojuegos y consolas). Esto nos permite medir el consumo de medios, la eficacia publicitaria y el atractivo de los contenidos. Al registrar y analizar el consumo de medios a través de canales, plataformas y dispositivos, le ayudamos a crear y ejecutar estrategias de negocio ganadoras. 

Suyvan Ley
Colombia
GfK, Colombia
Colombia
Mediatalk newsletter

Consiga las últimas noticias sobre medios de comunicación y entretenimiento

Descubra las novedades, datos e introspecciones del sector y cómo afectarán a su negocio las tendencias de los consumidores en nuestra newsletter.

Últimas tendencias

Aquí puede encontrar las últimas tendencias sobre medios de comunicación y entretenimiento. Siga leyendo

    • 04/18/16
    • -INDUSTRIES
    • Media and Entertainment
    • Colombia
    • Spanish (Latin America)

    El 54.5% de los entrevistados no recuerdan la publicidad de los centros comerciales

    Los centros comerciales, son hoy por hoy, espacios que por sí mismo se reconocen como sinónimo de entrenamiento. En los centros comerciales les encontramos lo que ningún otro espacio nos ofrece: un equilibrio entre libertad y seguridad. Libertad para elegir entre un abanico de posibilidades, todas las categorías de compra tienen al menos un representante, y por lo tanto un posible consumidor que pueda adquirirlas. De otro lado, el consumo, dentro de los centros comerciales nos permite también, sentirnos seguros: Los productos que allí adquirimos llevan implícito un respaldo de garantía y calidad, la comida de los centros comerciales, por ejemplo, es percibida como buena y por tanto, nos protege de un posible riesgo o daño. Grandes y pequeñas marcas, tanto al nivel mundial como local, quieren hacer parte de estos sitios. Las actividades y eventos que se realizan dentro de los centros comerciales son consideradas, generalmente por las marcas, como una buena inversión, pues el flujo constante de compradores no se reduce a un horario o día particular. Sin embargo una reciente investigación realizada en las principales ciudades del país, nos revela que el 54,5% de los entrevistados que han visitado un centro comercial en los últimos seis meses, no recuerda la publicidad o eventos que se han llevado a cabo en estos lugares. Esta cifra por sí misma, nos da luces sobre las expectativas y realidades que buscan los consumidores, quienes han disminuido de manera considerable su capacidad de asombro. Las tradicionales activaciones publicitarias, se han venido convirtiendo en paisaje, e impactar al comprador en un centro comercial es cada vez más difícil. Surge entonces la pregunta: ¿Es suficientemente relevante e innovadora la publicidad que están ofreciendo las marcas en estos lugares?
    • 05/09/17
    • Press
    • Media and Entertainment
    • Global
    • English

    GfK and Eyeota consumer purchasing-power retail data available to advertisers across Europe

    “Retail Purchasing Power” and “Purchasing Power for Retail Product Lines” improve the accuracy of targeting consumers online according to their offline shopping habits.
    • 05/03/17
    • Media and Entertainment
    • Retail
    • Global
    • English

    Valuing experiences over ‘stuff’: How consumers are shaping retail and media

    Whether we are talking shopping, viewing content, traveling or just casually socializing with friends, experience takes center stage for today’s consumers. The reason for this is that experiences are the modern world’s social currency, so the more we fight for them the better we can market ourselves to others. And the more experiences we gather, the better individuals we become, a truth that touches a nerve across age groups and generations, but more so for the up-to-35 year olds, Millennials or just a good mix of Gen Y and Z.

    Focusing on experience in a technologically evolving environment

    Rapid technological changes have impacted the way consumers perform everyday tasks. Internet enabled smart phones and tablets have placed the power in the consumers’ hands. Literally. For the last few years, online purchasing has been gaining a lot of momentum, beating the lines, registers and check outs of brick-and-mortar stores. The advancements of app shopping technology and the rise (until recently) of shopping loyalty were this trend’s enablers. But do consumers now want more? Whilst technology (ie. the internet) is used widely to search for information about a product, check online reviews, compare prices and check availability, experiencing the actual product/item is emerging as an intermediate step before the final purchase occurs. Think of a typical pre-Christmas shopping day. Consumers get experiences dosed up on atmosphere, lights and odors by visiting shops and malls whilst they are examining present options only to go back home and buy them online that same evening, often at a lower price. Now, this is no longer a behavior observed before the Festive season; technology ignited consumers combining seamless online and offline purchasing (and vice versa) is an everyday occurrence. The two channels have become completely intertwined in the consumer’s mind. Physical retail’s response was to embrace new ways to fuel the consumer’s imagination and please the senses while overcompensating for the digital medium’s inability to do so. As a result, stores are now becoming less about replenishment whilst focusing increasingly on experience rather than transactions.

    The ‘experience’ revolution’s effect on media and entertainment

    When it comes to experiencing content, shying away from physical purchases of DVDs and Blu-rays is nothing new. What’s more interesting is consumers’ muted response to downloading content. Most recently, consumers spoke loudly by remaining unexcited about Netflix’s newly introduced downloading option – only 3% of its subscribers have downloaded content since its launch back in November last year. (© GfK 2017 SVOD Content Consumption Tracker). Owning content, even if it’s just digitally, comes with the headache of storing and is missing out on ‘the thrill of the moment’ experience, which comes to life when deciding what to stream and how much of it. Streaming revolutionized the means to watch content and gave birth to a whole new viewing experience: binge-viewing.

    The binge-viewing phenomenon

    Two decades ago, back-to-back episodes of our favorite series was more than enough for a series enthusiast to make an appointment to view and turn the evening into a social event. The much cooler version of this, which gives full control over to the viewer about ‘what, when & how much’, is the binge-viewing phenomenon. ‘I stayed up all night to catch up on X’ is now a viewing treat even for the younger Gen Xs (around 40), who (via the delights of streaming) relive their student life instantanés. The evolution of our viewing experience re-shaped the watercooler moments in the office, which have been replaced with questions such as: “how far along are you?”, whilst there is a certain pressure on viewers to have covered (or sampled at least) the most talked about shows. To finesse our newly experienced viewing addiction, content creators had to revisit their scripting techniques; drip-feeding thrill and suspense throughout all episodes rather than keeping cliffhangers for the end of a series. This new, far superior viewing experience has created monster consumers, who expect everything (all content) on anything (all platforms), leaving content providers scratching their heads on the new viable model. Far from implying that the streaming technology is directly linked to the death of physical media, it feels that the ease of streaming content legally (or illegally) has further downgraded the sense of ownership here with DVDs and Blu-rays gathering shelf dust and the odd video rental shop serving as a museum of the pre-digital era.

    Does the balance between experiences over ‘stuff’ shift when our home is the focus?

    Technology has exploded and even though consumers take notice, they are the ones who dictate the rhythm when it comes to adopting it. Especially when it comes to technology targeting their own home. Our homes may be increasingly seen as entertainment & hobby centers, but first and foremost, they remain our private retreats. Virtual Reality gadgets and Smart Home tech are promising even more elevated sensory experiences to the average consumer, however their appeal still remains quite niche, limiting their popularity to birthday presents for loved ones. Cost, security issues and data privacy concerns seem to counterbalance our urge to create edgy experiences in this instance. Instead, we are seeing a U-turn to simpler things and times, like the taking up of cross stitching or micro brewing by sub-groups of the younger generations, who perceive such hobbies as an antidote to fast technology. One thing is certain: The search for memorable experiences continues, not least because compared to possessions, these intangible, non-measurable moments generate a feeling of happiness that doesn’t evaporate. *This article was originally posted on TM Forum Live Mary Kyriakidi is the Director of Media & Entertainment at GfK. To share your thoughts, please email her at mary.kyriakidi@gfk.com or leave a comment below.
    • 04/06/17
    • Media and Entertainment
    • Media Measurement
    • Global
    • English

    Netflix now offers downloadable content to watch offline. So what?

    Netflix was the last to join the likes of Amazon Prime and catch-up services in offering its subscribers the flexibility to watch content offline. For a while, Netflix officials have been shutting down all downloading queries cold. Their decision to “focus on the 95% use case where customers watch movies when they have network access and not to focus on the 5% case of airplane use or watching movies in the backseat of your car,” quoting Gibson Biddle at the 2012 Stack Exchange, was followed through for many years. Then, as the company focused on growth outside the US, the offline mode was kind of a deal breaker to push subscription rates in emerging markets. In those countries, consumers had already adapted their behaviour to lower levels of broadband speeds and Wi-Fi access and a Netflix offering would have seemed incomplete or impractical without the option to download content.

    Downloading options introduced by Netflix

    So, as of the 30th November 2016, we got what we wished for; Netflix introduced downloading options for users worldwide, benefiting even us in the very much developed world in the UK. But have Netflix subscribers responded enthusiastically to the long-awaited downloading feature? Here are the facts:
    • The word has spread: the vast majority (63%) of Netflix subscribers are aware that downloading is now available
    • However, a mere 3% are using it
    • Of those who use it, two thirds do so a couple of times a month or less
    In essence, the download feature is rarely utilized by Netflix users, with the majority of content still being streamed directly. When watching a TV Series that has been downloaded, viewing is more likely to be just one episode, compared with if that content was streamed directly. ‘Binge watching’ is also less likely if content has been downloaded rather than streamed.

    Why aren’t users binge-watching downloadable content?

    ‘Binge-watching’- the high level control over what, when and for how long you watch a show (you just don’t dare the thought of stop watching) is a concept that seems to be losing its coolness if all is downloaded for convenience. When respondents were asked about the reasons they haven’t used this feature yet, the half-hearted ‘I view/stream all I want at home’ response ranked first (with 52% of Netflix subs agreeing). Technical barriers like ‘lack of storage space’ (27%) and ‘don’t know how’ (17%) were mentioned next, and finally 7% could not find content they wanted to download. For some, the downloading experience was restrictive, if not unpleasant: the unsuitability for desktop streamers, also for Android devices that don’t support HD officially, further technical barriers for Chromecast or AirPlay users, also limitations around the number of devices that can download at the same time, etc. (the list goes on) – all these combined with an incomplete downloading library and the enthusiasm fades away quickly.

    Netflix = streaming

    This is consistent with how users are using Amazon’s downloading option too, averaging at an unchanged 5% since launch. In essence, a download sweeps away the beauty of the ‘caught in the moment’, unplanned viewing experience and is reduced to a practicality function. So, thank you Netflix for the ‘nice to have’ perk; it’s got to be there even if hardly ever used; for peace of mind, planes and dodgy Wi-Fi service at hotels. Whilst acknowledging the ever changing video landscape, I would be really surprised if Netflix’s downloading usage presents an uptake over the next few quarter results of our SVOD study. It’s only when post-Generation Z consumers start their own revolution on the way content gets consumed that we will be in for a surprise! Mary Kyriakidi is the Director of Media & Entertainment at GfK. To share your thoughts, please email her at mary.kyriakidi@gfk.com or leave a comment below.
Soluciones
  • Marca y experiencia del cliente

    Marca y experiencia del cliente

    Las marcas están bajo presión ya que deben desarrollar conexiones emocionales y relaciones con los consumidores que son los encargados de tomar decisiones comerciales.

  • Paneles de consumidores

    Paneles de consumidores

    Su negocio se basa en sus clientes, por lo que, comprenderlos es fundamental para asegurarse que los productos y servicios atiendan sus necesidades, y para identificar las oportunidades de crecimiento. 

  • Innovación en el mundo digital

    Innovación en el mundo digital

    Cuando los consumidores compran, buscan, se comunican, recolectan información e interactúan con empresas o marcas online, lo hacen de diferentes formas dependiendo del dispositivo o la pantalla que utilicen. Asimismo, esperan tener una experiencia consistente sin importar el canal o dispositivo que usen.

  • Medición y análisis de audiencias

    Medición y análisis de audiencias

    Hoy en día existe contenido disponible en los medios, en los canales y, más posibilidades de elección de los dispositivos.

    Los anunciantes, los propietarios y compradores de los medios  deben identificar qué canales digitales y tradicionales tienen más éxito para captar las audiencias adecuadas.

  • POS Tracking

    POS Tracking

    Tanto los distribuidores como los fabricantes están siempre bajo presión para desarrollar productos y servicios que maximicen las ventas y los beneficios, a su vez, conseguir que los clientes vuelvan.

    El éxito se basa en contar con los datos de ventas del canal minoristas más actualizados, al igual que comprender qué productos y servicios tienen un buen desempeño en el mercado (y cuáles no). Con esta información, las empresas pueden establecer estrategias claras para el crecimiento comercial y aumentar el retorno de la inversión. 

  • Estrategias sobre el comprador y el punto de venta

    Estrategias sobre el comprador y el punto de venta

    La era digital sigue abriendo nuevos caminos hacia la compra, cambiando cómo y dónde compran los consumidores. Cada día se habilita el acceso a más información, a medida que los compradores se adaptan a las experiencias multiplataforma de las marcas. 

Contáctenos
Suyvan Ley
Colombia
GfK, Colombia
Colombia
General