Leuven, January 26, 2017 – Over a quarter (27 percent) of internet users across 17 countries strongly agree that they are willing to share their personal data in exchange for benefits or rewards like lower costs or personalized service. This contrasts to 19 percent who are firmly unwilling to share their data.
GfK asked people online to indicate how strongly they agree or disagree with the statement, “I am willing to share my personal data (health, financial, driving records, energy use, etc.) in exchange for benefits or rewards like lower costs or personalized service” – using a scale where “1” means “don’t agree at all” and “7” means “agree completely.”
Equal percentages of both men and women are firmly willing (top two boxes) to share their data in return for benefits – both standing at 27 percent. However, more women than men class themselves as firmly unwilling (bottom two boxes), standing at 21 percent of women versus 18 percent of men.
People aged in their twenties and thirties are most likely to share their data, with a third saying they are firmly willing to do so (33 percent and 34 percent respectively). They are followed by those aged 15 to 19 years old, at 28 percent.
People in China are most ready to share their personal data in exchange for benefits, with 38 percent of the online population saying they are firmly willing to do so and only eight percent firmly unwilling. Other countries with higher than average levels of willingness are Mexico (30 percent), Russia (29 percent) and Italy (28 percent).
The five countries with the highest levels of people firmly against sharing their data are Germany (40 percent), France (37 percent), Brazil (34 percent), Canada (31 percent) and the Netherlands (30 percent).
By using GfK’s findings, businesses are able to save time and resources by recognizing in advance which target audiences in each country are likely to respond to standard data-sharing offers, and which audiences will require bespoke offers that are aligned with their specific mindsets.
To download full findings for each of the 17 countries, visit www.gfk.com/global-studies/global-study-overview/
About the study
GfK conducted the online survey with over 22,000 consumers aged 15 or older across 17 countries. Fieldwork was completed in summer 2016. Data are weighted to reflect the demographic composition of the online population aged 15+ in each market. Countries covered are Argentina, Australia, Belgium, Brazil, Canada, China, France, Germany, Italy, Japan, Mexico, Netherlands, Russia, South Korea, Spain, UK and USA.